ESL Instructor
Almaarefa colleges
Total years of experience :20 years, 9 Months
CMS specialises in time critical national and international mail and courier distribution services, hybrid mail solutions, and bespoke e commerce and fulfilment solutions. CMS has two distribution centres and 100 employee with annual turnover of 19M
• Responsible in preparing spread sheet (Excel); process and book in IPO and parcels to distribute globally via DHL.
• Responsible in delivering high standard of customer service to our clients such as Bank of Scotland, Barclays, J.P Morgan and HSBC based in London
• Ability to multi-task; working in a very busy environment and ensuring to meet deadlines by 6pm.
Most diverse community centre in the south of London. Supports local communities and offer teenagers and young adults educational and sport facilities. Taught for 3 hours on the weekends to 10 adolescent at elementary and pre-intermediate level.
• Taught English to students from diverse ethnic groups aged 16 and up
• Administrated language assessment for the purpose of evaluating students’ progress in language acquisition
• Address all aspects of communication through appropriate instruction that developed each learner’s ability to read, write, speak and listen in appropriate content area.
• Provided instruction that was consistent and coordinated with the centre's instructional programmes so as to ensure that learners exceeded learning target.
Cancer research UK is a charitable organisation, its core function is cancer research, awareness and health policy. The company employs over 4000 staff and generate on average 500M annually.
• Assisted Manager in the running of the Store.
• Ensured of the completion of all the administrative paperwork accurately.
• Drove KPIs and sales in order to improve store performance and achieve targets.
• Ensured Health and Safety policies are applied and followed up.
Managed a designated area (which covers several Districts) as well as the daily management and supervision of 125 staff members. Responsible for making regular visits to branches to ensure high levels of in store standards, monitor stock control, security and staff performance and business objectives.
Other duties:
• Involved in acquisition of new branches.
• Visiting and developing existing stores.
• Inspiring and motivating staff to increase sales.
• Taking action to address under performing stores.
• Coaching, challenging and supporting employees.
• Involved in the setting of sales and financial targets.
• Oversee each store location and monitor and report on performance.
• Identifying and delivering all relevant / appropriate opportunities.
• Comprehending, interpreting and analyzing sales figures.
• Ensuring presentation and compliance in stores are up to company standards.
• Arranging and chairing team meetings to discuss strategy.
• Implement a retail plan for my area in line with company strategy.
• Having overall responsibility for marketing, media exposure and press releases in my designated area.
• Mediating and resolving disputes between customers or suppliers and the company.
• Providing input to support the development of business road map and annual budgets.
Assisted Manager in the running of the Store.
Ensured of the completion of all the administrative paperwork accurately. Also drove KPIs and sales in order to achieve targets and ensured Health and Safety policies are applied and followed up.
Responsibilities include but are not limited to:
• Greeting and assisting our guests
• Ticket & Refreshment Sales
• Maintaining cleanliness of refreshment areas, equipment and cinema auditoriums
• Complying with Health and Safety regulations
My role entailed of
• Dealing with clients face to face or over the phone.
• Preparing sales brochures and promotional information.
• Negotiating sales and lettings.
• Dealing with correspondence letters, emails
subjects included: Management, Financial Accounting, Business organisation policy, Management Accounting, logistic and operation management, Business law, Marketing, Management Information system, Information technology, International Marketing, Human resource Management, strategic Management and Total quality management. Project: commenced in June 2017 and ended in Sept - the influence of social media/e-commerce on consumer behaviour
Completed my GNVQ Business studies in secondary school