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Ramil Delos Santos

Sr. Officer - Document Control

Dubai Silicon Oasis Authority

Lieu:
Émirats Arabes Unis - Dubaï
Éducation:
Baccalauréat, Physical Therapy
Expérience:
20 années, 9 mois

Expériences professionnelles

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Total des années d'expérience:  20 Années, 9 Mois   

septembre 2008 A À présent

Sr. Officer - Document Control

à Dubai Silicon Oasis Authority
Lieu : Émirats Arabes Unis - Dubaï
 Receive and distribute documents to project coordinators or concerned engineers (according on allocated projects).
 Registering of Internal and External documents to the Live Directory (Correspondence, Fax transmittals, Drawings Submittal/Transmittal, issued Violations and Contracts).
 Maintain, manage archival activities and retrieves of controlled documents registers and validation files.
 Assign reference numbers, project numbers and various other documents tracking numbers.
 Assist with the implementation and management of drawings and documents through IBM FileNet-ECM software (Enterprise Content Management) and Microsoft Sharepoint System.
 Ensure that all correspondence/drawings/confidential documents are acknowledged in case there is a dispute on whether documents were transmitted.
 Following up and tracking correspondence/documents/drawings for progress and actions. Manage the document review process for consistency of document format and system concerns.
 Creating design/map process within the department and assist in implementation of policy and procedure (e.g. Key process owner - Violation Notice & Fit Out Works).
 Prepare drawing submittals and Transmits documents to other department; updating the schedules for Fit-Out Works and Villa Modification Works.
 Prepare progress report for Fit Out Works and Villa Modification Works bi-monthly basis to track pending requirements as pre-requisite for issuance of completion certificate.
 Maintain, archive and update the Department’s Employee Status (Performance evaluation, Leave and Training attendance, Employee of the Month, Employee’s details). Update Monthly Duty Roster Shift Schedule and Over Time Sheet.
 Update department’s dashboard for external/internal correspondence bi-monthly basis.
 Prepare correspondence (letter & memorandum) as directed by Line Manager. Maintain coordination with Managers and colleagues by assisting general administrative duties as to ensure tasks are carried out properly.
 Coordinating with other departments in order to ensure the work is done as agreed and according to policy & procedure.
 Coordinating and following up with Clients, Villa Owners, Tenants and Contractors for any specific projects, issues or complaints. Update the stakeholders about progress of works (e.g. Shops & Villas, Permit to Work, and Completion Certificate).
 Prepare stationery/office supplies requisition through Microsoft Dynamic System.
février 2007 A septembre 2008

Document Controller

à ASGC (Al Shafar General Contracting Company)
Lieu : Émirats Arabes Unis - Dubaï
 Registering of Internal and External Correspondence.
 Registering of Drawing, Material & Technical submittals (Civil, Architectural and MEP).
 Registering of incoming and outgoing MEP releases for concrete/finishes works.
 Registering of Non-conformance report (open & closed issues).
 Filing, maintaining and distributing of drawings and controlled documents registered in a systematic project approach.
 Archiving of tender contracts and BOQ documents.
 Prepare monthly progress report for MEP and Civil Drawings, Material and Technical submittals.
 Prepare submittal/transmittal for drawing, material, technical & request for information.
 Manage the document/drawing review process for consistency and accuracy prior submission.
 Distribute commented/approved drawings to the concerned Engineers.
 Ensuring that drawing submittals are acknowledged in case there is a dispute on whether the drawings were transmitted.
 Expedite the responses to document/drawing issues by following up to the Engineers.
 Writing correspondence when required.
septembre 2006 A février 2007

Document Controller

à ESEC/EL-SEIF Joint Venture LLC
Lieu : Émirats Arabes Unis - Dubaï
 Registering of Internal and External documents.
 File, maintain and retrieve the incoming and outgoing documents (hard & soft copy) for all department/section.
 Distribute correspondence to the concerned department/section.
 Distribute commented/approved drawing transmittals/submittals to the concerned department/section. Manage the document/drawing review process when required.
 Ensuring that document submittals are acknowledged in case there is a dispute on whether the drawings were transmitted.
 Expedite the responses to document/drawing issues by following up to the Engineers.
 Writing correspondence when required.
 Answer and transfer incoming calls to the concerned staff.
juin 2003 A août 2006

Medical Secretary cum Receptionist

à WEST PAMPANGA DOCTORS’ HOSPITAL
Lieu : Philippines
 In-charge for documentation of Patients records and charts.
 Prepare and monitor Daily, Monthly, and Yearly census.
 Prepare and control Issuance/Claims of Birth, Death, Medical, Medico-legal certificate and Health insurance; Writing correspondence.
 Issuance, filing, and retention of original and copy of Patient’s document (e.g. chart).
 Perform office equipment such as photocopiers and facsimile machines.
 Purchase office supplies.
 Present accounts after treatment and handle money.
 Responding to basic queries/information.
 Assist patients and clients to other departments.
 Coordinate to other departments for referral and notification.
 Arrange appointments for callers or for people working in the organization and keep records of these.
 Prepares and immediate actions for changing schedule of consultation and treatment.
 Receives incoming call, talk and greet to clients; receive and process important documents/couriers.

Éducation

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mars 2001

Baccalauréat, Physical Therapy

à Pines City Colleges
Lieu : Baguio City, Philippines
Moyenne générale: 80 sur 100
Pines City Colleges
Arts & Communication Department
Power Communication & Self-confidence Workshop
Baguio City, Philippines (August 1999)

Specialties & Skills

Create/Mapping process

MS office application

Enterprise Content Management Application

Oracle application

Multiplier - European Foundation Quality Management

ACONEX software

Microsoft Sharepoint System

Physical Therapy

Physical

Management

Langues

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Anglais

Expert

Formations et Certificats

Administrative Skills and Development ( Formation )

DSOA Learning and Development (HR dept.)
October 2010

Enterprise Content Management Solution ( Formation )

IBM File Net
May 2009

EFQM Implementation Workshop ( Formation )

ISPIN Consultant (EFQM Lecturer/Assessor)
April 2009

Stress Management for Conflict Resolution & Team Building/Creativity Management ( Formation )

ASGC
March 2008

Effective Business Writing Skills ( Formation )

SOS Services Bureau – Specialized Training & Consulting Division
November 2013

Professional Business & Report Writing Skills ( Formation )

Spearhead Training Improving Business Performance
June 2014

Office Safety Awareness Workshop ( Formation )

Eurolink
October 2013 (6 heures)

Microsoft Sharepoint System ( Formation )

DSOA - ICT Department
March 2016 (18 heures)

Certificate of Appreciation – Potential Employee ( Certificat )

Délivré en: December 2014

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