Helpdesk/Technical Support
Holcim Lanka Limited
Total years of experience :2 years, 0 Months
1)Handled calls and emails regarding technical issue from internal clients
2)Solved technical issues associated with company computers, laptops, printers, servers and other technical devices
1)Traveled to various locations to solve customer inquiries related with various technologies
2)Worked in different departments assisting various projects under limited supervision
1)Planned and accomplished sales targets
2)Developed strong customer relations and various marketing strategies to stimulate sales growth
1)Handled a large number of callers during busy hours
2)Provided technical solutions to caller inquiries
Worked at Sri Lankan Telecom for a period of 3 months in order to complete the required internship for graduating.