Restaurant Manager
Saleh Bin Lahej Hospitality
مجموع سنوات الخبرة :24 years, 2 أشهر
• Assist store General Manager
• Delegate tasks and responsibilities to employees
• Train and evaluate team member
• Check and manage shifts from time to time
• Cost controller
• Ensure quality food and service is given • Manage product availabilities
• Assist the customer with their demands, suggestions and complaints
• Communicate with the General Manager regarding sales, employees and other important matters
• Solicit guest feed back
Company: Chili's bar and grill U.A.E. Industry: Food and Beverage/Restaurant
Position: Waiter/ Trainer Date joined: September, 29, 2007 to November 14, 2012
• Work closely in operation together with the team
• Take orders, suggest and up sell, according to guest needs
• Anticipate and interact with the guest personally
• Serve and promote quality company standards
• Train, coach, and motivate new and current staff
• Held mini meetings and classroom, to improve sales and team performance
• Resolve issues if necessary
Company: Hen-Lin Chinese restaurant (Phil.) Industry: Food and Beverage/Restaurant
Position: Service crew /Assistant team leader Date joined: Sept. 1999 to Oct. 2006
• Organized incoming and outgoing product and deliveries
• Assist in any promotional and activities
• Conduct daily inventories and reports
• Anticipate and interact with the guest personally
• Resolve issues if necessary
Company: Hen-Lin Chinese restaurant (Phil.) Industry: Food and Beverage/Restaurant
Position: Service crew Date joined: Sept. 29 1999 to June 28 1999
• Clean, maintain and organize dining area
• Receive and arrange all deliveries
• Anticipate and interact with the guest personally
Training and seminar attended:
ACTLIN verbal advantage (Call center training) Philippines:
• Accent neutralization
• Call handling and simulation
• Basic customer service assistant through phone
Person in charge U.A.E.: H.A.C.C.P
• Food safety and hygiene awareness
• Fundamentals of good practice and safe food handling
Qualification and experience
• Knowledge in inventories and reports
• Fully experience in personalized service
• Knowledge in food handling and safety
• Ability to work on own initiative or as part of team
• Strong attention to detail
• Strong interpersonal and communication skills