Ramona El Khoury

• Led comprehensive audits of client digital presence, including SEO, SEM, and
social media performance.
• Crafted and implemented integrated marketing strategies (online/offline).
• Collaborated on paid ad campaigns (Meta, Google Ads, TikTok) and supported
content shoots and design.
• Conducted competitor benchmarking and advised clients on strategic positioning.
• Developed 12-month marketing roadmaps and executed agile performance
monitoring.

• Oversaw full hotel operations across 58 rooms/suites and seven departments.
• Led hotel renovation and expansion, including the construction of 100 new
rooms.
• Achieved consistent guest satisfaction (Google: 4.45/5, Booking.com: 8/10).
• Managed P&L, SOP development, and human capital growth.
• Directed strategic planning meetings and cross-departmental alignment.

• Developed new customer segmentation strategies, expanding the hotels market
reach.
• Promoted and managed banqueting services, driving higher event bookings.
• Identified untapped marketing channels and led seasonal campaigns.
• Served as Manager on Duty, overseeing daily hotel operations.

• Closed over 280 deals in two years through strategic partnerships.
• Created and monitored annual sales and marketing budgets.
• Designed innovative marketing campaigns that elevated brand equity.

• Conducted market research and competitor audits.
• Generated sales leads for over 300 businesses.
• Led campaign planning and execution, including promotional assets.