Ramsha مالك

o Reporting to the Founder of the Group (UAE National)
o Being 'front line point of contact' for all Chairman business relationships, complaints, and disputes;
o Working closely with Chairman’s office as required, communicating effectively with Executive Members of the company, staff and the general public.
o Complex Calendar management for the Chairman and his international travel arrangements.
o Draft, type and proofread letters, memos, documents, presentations, and report as requested, and coordinate with relevant teams to respond to incoming proposals and requests.
o Liaise with banks for account openings and manage Chairman’s personal accounts and insurance policies
o Maintaining professional and technical knowledge by attending educational workshops; creating professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies on behalf of company.
o Bagged major awards for the group by developing outstanding content, applications, assessments and presentations
e.g. * Intersecexpo awards/Mohammed Bin Rashid Award for Young Business Leaders (Dubai SME)/ Best Business in GCC (Ministry of Economy, Abudhabi)/A+ Rate by Dubai SME/Finalist for Gulf Capital Business Awards 2017
o Organizing of the major exhibitions from scratch for the group e.g. Hannover Messe 2017, Dubai Customs Week, UAESME Expo.
o Press Releases for the company for achievements and contributions in TECOM, Dubai Industrial City and other major announcements for media.
o Market and Competition Intelligence by attending major industry exhibitions like Intersec, FM Expo and Cityscape.
o Representing company at government institutions like Dubai SME and Dubai Chamber of Commerce by being the face for the awards presentations, conferences and networking events.
o Acting as a Company Representative at the Government Events
o Spearheading the Social Media Activities for the Group
o Generating and Maintaining Content for the Chairman’s Personal Social Media Accounts
o Working closely with Chairman on publications and PR Activities for the Group

ADMIN Tasks

o Arranging for JAFZA Passes for the team.
o Computing Manpower supplier/subcontractor time sheets and their attendance
o Renewal/Non-renewal of Company’s Tenancy Contracts and Trade Licenses
o DCD Certificate for the company in coordination with PRO department

o Reporting to the Founder of the Company
o Create and implement RPM Marketing Strategies
o Create affiliation with medium and large organizations across the region
o Develop Online Marketing Strategy for B2B and B2C
o Be part of client presentations and training programs at client locations
o Generate and follow up on leads and conduct market research to identify potential prospects.
o Conduct a needs analysis and determine prospects pain points to determine how RPM’s solutions will speak to those needs.
o Conduct Competitors Analysis to stay up to date on the training industry
o Plan and organize the Events while coordinating for the Venue / Logistics / Marketing Collaterals with the Vendors till the final execution of the Event
o Work closely with the Managing Director on the Social Media Strategy - responsible for implementation on face book, LinkedIn, Instagram.
o Build and cultivate prospect relationships by initiating communications and conducting followup in order to move opportunities through the sales funnel.
o Work closely with the Director of Strategy to develop and grow the sales pipeline to consistently meet monthly/quarterly/yearly revenue goals.
o Help generate opportunities by executing key business strategies.
o Organize a broad range of events including panel and speaking engagements, substantive seminars, conferences and Open Training Programs.
o Work on the production of training proposals and presentations for the clients.

MARKET RESEARCH AND BD CONSULTANT, RTS GLOBAL PARTNERS
Feb 2014 - Sept 2015

o Reported to the Founder of the Company
o Identifying the key Conglomerates in GCC with their complete details to drive Business Development Leads and arrange meetings with the Company Owners (Chairman / Founder / MD)
o Cold Calling - Pitch the businesses (Tier-1 and Upper Tier-2) to establish their governance, Family Constitutions, Shareholder Agreements, family boards
o Meet with the 1st and 2nd Generation members and work with decision makers on below the line strategies, including corporate governance, organization structures, performance management and operational excellence.
o Market Research / Analysis: Working on client projects and conducting Market Competitor Analysis on their behalf to improve their revenues and strategies, feasibility studies for their expansion plans.
o Social Media Marketing: Driving traffic to LinkedIn and Website through strong e-marketing, market surveys and social media presence.
o Training Courses: Work with Partners to generate training course and deliver it to the prospective clients accordingly.
o Events: Leading the Events team from Advisory Division (Successfully managed 5 Family Business Executive Forums in UAE)
o Mentoring: Coached and mentored 3 team members by offering constructive feedback and taking interest in their long-term career growth.
o Producing various business correspondence documents; newsletters, marketing collaterals, marketing proposals
o Populated the “Top 500 Family Owned Business” database with decision maker and top management contact details
o Conducted market research for emerging markets

ACHIEVEMENT: Star Performer of the Month for June 2015

MARKETING SPECIALIST, MOBIS PARTS MIDDLE EAST
Feb 2013 - Feb 2014

o Marketing Plan: Plan, Design and facilitate the annual Marketing Plan
o Marketing Budget: Plan and administer the annual Marketing Budget
o Marketing Campaigns: Coordinating on Promotional Campaigns involving specialized activities such as artworks & design.
o Coordinate with the distributors effectively on monthly ATL & BTL campaigns to increase customer footfall in the showrooms and service centers
o Analyzing Data regarding Customer Patterns and Preference Interpreting and Predicting Current and Future Customer Trends
o Supporting business growth and development through the preparation and execution of Marketing Objectives, Policies and Programs
o Advising on all elements of marketing such as product mix, pricing, advertising and sales promotion, selling, and distribution channels.
o Closely monitoring of the Brand Protection & Market Intelligence Activities
o Protection of trademark through various activities like conducting events, exhibition, road shows etc. Identify counterfeiters and taking legal actions against them to protect the brand. Minimizing the infringements by facilitating the training to Custom Authorities (UAE, Saudi Arabia, Jordan, and Algeria, Morocco etc) to update them on the recent development on Genuine & fake products which helps to combat new threats.
o Event Management (Organizing of different kind of automotive conference & Exhibition for e.g. Annual Parts Conferences (Barcelona), Incentive Trips, Trade Fairs, Distributor Trainings and Automechanika 2013)
o Trainings: In-charge of the in-house distributor training program
o Preparing and organizing the training courses given by each department
o Coordination with all the instructors, vendors and technical team for the arrangements
o Coordinate with the trainees to assist with any queries and post-training follow-ups
o Preparing the schedule, welcome letter, participant lists and certificates for the attendees.
o Coordinate event logistics, including registration and attendee tracking, presentation and
materials support and pre- and post-event evaluations.
o Coordinate & Monitor the training timelines & event deadlines are met.
o Event Budget Management and advice the team to adhere it.
o Close coordination with external agencies like Hotels, DMCs to ensure smooth operation of
event
o Conduct pre and post - event evaluations and report on outcomes.