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تم إلغاء حظر المستخدم بنجاح
Ramy Haykal, General Manger

Ramy Haykal

General Manger·Faruq Investment Group - Hospitality Division

العراق

دبلوم, Administration And Finance

الخبرة العملية

مجموع سنوات الخبرة: 23 سنوات, 1 أشهر

General Manger

سبتمبر 2022 - حتى الآن

Faruq Investment Group - Hospitality Division

السليمانية، العراق

سبتمبر 2022 - حتى الآن

- Successfully oversee the operations of four hotels owned by the group, including:
1. Grand Millennium Sulaimani: A 5-star luxury hotel with 253 rooms and suites, a 1500 sqm ballroom, a 330-seat auditorium, 9 meeting rooms of various capacities, 7 bars and restaurants, a spa, health club with indoor and outdoor pools, 2 tennis courts, and 2 squash courts.
2. Millennium Kurdistan Hotel and Spa: A 5-star hotel with 137 rooms and suites, a multifunction hall, 2 meeting rooms, 3 bars and restaurants, and a spa, along with a health club featuring an indoor swimming pool.
3. Copthorne Hotel Baranan: A 4-star hotel with 78 rooms and suites, a multifunction hall, 2 meeting rooms, and 4 bars and restaurants.
4. Ashur Hotel and Resort: A 5-star resort located on the bank of the largest lake in Iraq, offering 120 rooms, a ballroom, 1 meeting rooms, 3 restaurants and bars, outdoor pool, and various water sports and nature activities.
- Drive operational excellence, ensuring high standards of guest satisfaction, revenue generation, cost control, and employee development.
- Lead a diverse team, fostering a positive work environment, and utilizing adaptive/situational leadership style to drive performance and achieve strategic objectives.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
إدارية

Cluster General Manager

يوليو 2018 - أغسطس 2022

Rotana Hotels

اربيل، العراق

يوليو 2018 - أغسطس 2022

- Successfully managed the operations of Erbil Rotana and Arjaan by Rotana, two prominent hotels in Erbil, Kurdistan, with a combined total of 369 rooms, 7 restaurants and bars, 1 ballroom, 9 meeting rooms, and various spa and leisure facilities.
- Led a workforce of 600 associates, fostering a positive and high-performance culture while ensuring exceptional guest experiences.
- Restructured and revitalized the hotels, driving business growth and enhancing operational efficiency. Focused on building a strong base of corporate and leisure clientele from across Iraq.
- Overcame numerous challenges and achieved success in a hardship location, demonstrating resilience and adaptability

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Cluster General Manager

يونيو 2016 - يونيو 2018

IHG

أبو ظبي، الإمارات العربية المتحدة

يونيو 2016 - يونيو 2018

- Successfully managed the operations of Crowne Plaza and Holiday Inn Downtown Abu Dhabi, two properties located 500 meters apart, with a combined total of 477 rooms, 7 restaurants, 1 ballroom, and 5 meeting rooms.
- Led a workforce of 400 associates, fostering a collaborative and high-performing environment while ensuring excellent guest experiences.
- Orchestrated the refurbishment of Holiday Inn, completing the renovation and introducing three new F&B concepts to enhance guest satisfaction and increase revenue.
- Initiated and oversaw the full refurbishment of Crowne Plaza, introducing two new F&B concepts to elevate the hotel's offerings and meet evolving guest preferences.
- Successfully managed the clustering of both properties, streamlining operations, and maximizing efficiency.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Cluster General Manager

يناير 2012 - مايو 2016

IHG

الكويت، الكويت

يناير 2012 - مايو 2016

- Successfully managed the operations of Crowne Plaza and Holiday Inn Al Thuraya City Kuwait, two properties with a combined total of 544 rooms, 8 restaurants, 4 ballrooms, 20 meeting rooms, and extensive leisure facilities including a Health Club and Spa spanning 10, 000 square meters.
- Oversaw an additional portfolio of 18 restaurants outside the hotels located in various shopping malls, bringing the total number of managed F&B establishments to 22.
- Led a workforce of 1, 300 associates, ensuring effective team management and fostering a culture of excellence.
- Successfully re-branded the existing Crowne Plaza into Holiday Inn, executing a seamless transition and maintaining high guest satisfaction.
- Managed the project of establishing the new Crowne Plaza hotel, overseeing its development from concept to completion.
- Initiated and coordinated the launch of the Intercontinental hotel, strategically positioning all three hotels as an interconnected complex.
- Established shared services for the three hotels, enhancing operational efficiency and maximizing cost-effectiveness.
- Set up a separate company responsible for managing all 22 owned restaurants and cafes, while also expanding the franchising rights of the brands into the GCC region.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

General Manager

يوليو 2009 - ديسمبر 2011

IHG

الكويت، الكويت

يوليو 2009 - ديسمبر 2011

- Successfully managed the operations of Holiday Inn Kuwait, overseeing a property with 189 keys, 108 hotel apartments, 6 restaurants, 2 ballrooms, 18 meeting rooms, and a health club.
- Led a workforce of 450 associates, ensuring effective team management and maintaining high standards of guest satisfaction.
- Oversaw the conversion of a new extension into 108 hotel apartments, handling the project from concept to completion and seamlessly integrating the new accommodation offering into the property.
- Managed the development and operation of two new ballrooms and ten new meeting rooms, providing additional event spaces to meet the growing demands of the market.
- Played a key role in developing two new F&B concepts, enhancing the culinary offerings of the hotel and catering to the preferences of guests.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Head of Franchise Division

يونيو 2007 - يونيو 2009

IHG

دبي، الإمارات العربية المتحدة

يونيو 2007 - يونيو 2009

IHG MEA Head office - London, Dubai, and Cape Town June 2007 - June 2009
- Established and led the Franchise division for IHG MEA, overseeing a portfolio of 25 hotels across 10 countries.
- Acted as the primary liaison with franchisees, managing the relationship and providing guidance on their current and future projects.
- Collaborated with the Development and Legal teams to negotiate contracts and ensure compliance with IHG standards and policies.
- Authorized hotels to operate as IHG branded properties, ensuring adherence to brand standards and maintaining the integrity of the IHG portfolio.
- Advised General Managers on new opportunities and strategies to enhance their business performance, leveraging knowledge of IHG's offerings and market dynamics.
- Stayed abreast of changes and opportunities within IHG and the various markets, sharing insights and recommendations with stakeholders.
- Implemented IHG brand standards, conducting quality evaluations and business reviews to assess areas such as revenue management, sales, and marketing.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Director of Finance

يونيو 2003 - مايو 2007

IHG

دبي، الإمارات العربية المتحدة

يونيو 2003 - مايو 2007

- Oversaw financial operations for 75 IHG managed hotels in the Middle East and Africa, including renowned brands such as Intercontinental, Crowne Plaza, and Holiday Inn.
- Monitored the performance of hotels and the region to drive greater profitability, analyzing financial data, identifying areas for improvement, and implementing strategies to enhance financial results.
- Reviewed the control environment at hotels to ensure proper stewardship of funds, implementing best practices and internal controls to safeguard assets and mitigate risks.
- Established and maintained relationships with hotel owners and owner's representatives, providing financial insights, guidance, and support to maximize returns on investment.
- Implemented and monitored succession planning initiatives at hotels, ensuring business continuity and the development of finance managers and their teams through effective training and career advancement opportunities.
- Coordinated with internal and external auditors to address control aspects and findings in the hotels, ensuring compliance with financial regulations and standards.

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
المحاسبة والتدقيق

التعليم

Cornell University, School of Hotel Administration

يناير 2004

يناير 2004

دبلوم، Administration And Finance

الولايات المتحدة

courses: Certificate in Financial Management for Making Business Decisions

Educational institute Of the American Hotel & Lodging Association

يناير 2003

يناير 2003

دبلوم، Hospitality Management

الولايات المتحدة

Institut Technique Des Sœurs des Saint-CœursTechnicien

يناير 1998

يناير 1998

دبلوم عالي، Accounting and Auditing

لبنان

Skills

Entrepreneurial Skills
Expert
Entrepreneurial Skills
Expert
Cross cultural
Expert
Cross cultural
Expert
Result Oriented
Expert
Result Oriented
Expert
Finance
Expert
Finance
Expert
People Skills
Expert
People Skills
Expert
MACROMEDIA DIRECTOR
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MACROMEDIA DIRECTOR
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MARKETING
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MARKETING
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MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
NEGOTIATION
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NEGOTIATION
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SALES
Expert
SALES
Expert
FINANCIAL MANAGEMENT
Beginner
FINANCIAL MANAGEMENT
Beginner
PUBLIC SPEAKING
Beginner
PUBLIC SPEAKING
Beginner
Entrepreneurial Skills
Expert
Entrepreneurial Skills
Expert
Cross cultural
Expert
Cross cultural
Expert
Result Oriented
Expert
Result Oriented
Expert
Finance
Expert
Finance
Expert
People Skills
Expert
People Skills
Expert

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العربية

متمرّس

الانجليزية

متمرّس

الفرنسية

متمرّس

الهوايات والاهتمامات

golfing
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