Ramy Ghorab

• Maintaining the relationship and continuously visiting key clients
• Following up undergoing and upcoming projects with contractors
• Monitor and maximize own sales volume to meet or exceed annual targets
• Maintain knowledge of new developments in the market place and communicate information to the Sales director
• Maintain a good understanding of customer needs and expectations and handles all customer complaints or concerns appropriately and in a timely manner to ensure customer satisfaction
• Communicating effectively to the sales teams
• Submit weekly reports to management .

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Dealing With The Following Products & Brands:
• General Purpose Valves: Gate valves, Swing Check valves, Butterfly valves, Ball valves, Strainers, Test & Drain valves and Landing valves (Mueller, Kennedy, Tyco, Reliable, Viking, Nibco, Giacomini, AGF, United Brass, Valmatic)
• Control Valves: Pressure Reducing valves and Pressure Relief valves ( Cla-val)
• Measuring Devices: Flow meter and Pressure Gauge (Gerand, AGF, Ashcroft)
• Switches & Electrical Devices: Flow switch, Pressure switch
and Tamper switch (Potter electric )
• Alarm valves and Deluge (Tyco, Reliable, Viking, Cla-val)
• Sprinklers, Nozzles and Accessories (Tyco, Reliable,
Viking)
• Fire Hydrants and Post Indicators (Mueller, Kennedy)
• Fire Hose and Connections (Potter Roemer, Elkhart Brass)
• Fire Extinguishers (Amerex, Ansul)

Accounts sales growth by :
• Develop maintain referring relationships with partners
• Meet or exceed agreed upon sales activity sales targets
• Record sales activity as well as results complete weekly activity reports
• Call on potential clients by phone plus in person to present company products services
• Assist in the conversion process for new clients, including submission of complete paperwork for new clients the successful processing of the initial payroll
• Work closely with client services staff to achieve client satisfaction
• Demonstrate a strong work ethic regular attendance
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Dealing With The Following Fire Protection Systems:


• Gas Suppression Systems
1. FM-200 - Fike
2. High & Low Pressure Carbon Dioxide -Fike
• Water Based Systems 1. Wet Sprinkler
2. Deluge
3. Pre-action
4. Foam: Low-, Medium- and High Expansion

Customer service for Vodafone UK

I had my personal business work in importing Automotive parts and accessories from Dubai to sell it into Egypt
The work includes :
• Organizing sales visits
• Product demonstration
• Negotiating contracts