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Ramya Ramesh, Associate Manager, Digital Media

Ramya Ramesh

Associate Manager, Digital Media·Neptune Retail Solutions

United Arab Emirates

Master's degree, Marketing and Retail Management

Work experience

Total years of experience: 8 years, 7 months

Associate Manager, Digital Media

April 2024 - Present

Neptune Retail Solutions

Bengaluru, India

April 2024 - Present

• Lead a team of six direct reports and co-manage five additional members in managing social media risk and escalation scenarios, ensuring timely resolution and maintaining brand reputation across platforms like Facebook, Instagram, X, Reddit, Tik-Tok, Snapchat, Pinterest etc fostering a high-performance, collaborative culture.
• Oversee and manage digital campaign execution across Paid social media, Programmatic Display, Google Ads, Facebooks Ads, and DOOH platforms, ensuring alignment with client goals, timely delivery, and budget adherence.
• Optimize programmatic buys by collaborating with media partners and troubleshoot issues to ensure smooth campaign delivery.
• Partner with cross-functional teams including planning, creative, analytics, sales and marketing to deliver successful digital campaigns across social media, PPC, and email marketing channels.
• Analyse campaign performance metrics using tools like Google Analytics, providing actionable insights to refine strategies and enhance results.
• Conducted training sessions to keep the team updated on industry trends and best practices.
• Providing media at shelf for 66K retail locations, with 94% of purchases made combined with the largest digital incentives network in North America and exclusive DOOH targeting capabilities.
• Retailers and Clients: Walmart, Target, Kroger, Walgreens, CVS, 7- Eleven, Dollar General, Albertsons, Publix, Procter & Gamble, Unilever, Nestle, Giant Eagle, PepsiCo,

Company industry:
Advertising

Senior Analyst, Digital Media

July 2022 - April 2024

Neptune Retail Solutions

Bengaluru, India

July 2022 - April 2024

• Created and optimized media plans for Programmatic, Social, and DOOH deals based on client KPIs.
• Collaborated with Sales and Account Managers to secure deal signoffs.
• Troubleshot platform issues and ensured smooth ad operations.
• Onboarded new processes, strategized KPIs, and enhanced team efficiency through regular performance analysis.
• Retailers and Clients: Walmart, Target, Kroger, Colgate, CVS, 7-Eleven, Dollar General

Company industry:
Advertising

Social Media Analyst, Digital Media

March 2021 - June 2022

Neptune Retail Solutions

Bengaluru, India

March 2021 - June 2022

• Developed and executed paid social media marketing campaigns across platforms like Facebook, Instagram (Meta), X, Reddit, Tik-Tok, Snapchat, Pinterest etc resulting in a 70% increase in engagement and 30% growth in brand awareness, and other related outcomes.
• Creating Audience segmentation for social platforms using tools like Live Ramp, Polaris & Media Ocean.
• Generated weekly and monthly social media performance reports, making recommendations for content optimization.
• Prepare Campaign wrap up report after the end of the campaign and present it to the client.
• Worked with the Internal and External audit team to validate SOX compliance.

Company industry:
Advertising

Analyst, Digital Ad Operations

October 2017 - December 2018

Meredith India Services

Bengaluru, India

October 2017 - December 2018

• Responsible for campaigns running across multiple sites of Meredith Network both in programmatic and social platforms
• Closely monitor all live campaigns daily; prepare traficking and campaign delivery report for all desktop, mobile and social campaigns
• Support the digital finance team on the monthly billing activity by providing delivery reports mapping to the order management data
• Troubleshoot and identify any issues related to billing disputes by the agencies/advertisers in collaboration with the digital finance team.
• Worked in collaboration with Ad Products team in designing the performance reporting template for Social and Native deals which consolidates data from Facebook, Twitter, Instagram, and LinkedIn.

Company industry:
IT Services

Associate Analyst, Digital Ad Operations

September 2015 - September 2017

Meredith India Services

Bengaluru, India

September 2015 - September 2017

• Prepare progress reports for campaigns based on the KPI metrics which are used for optimization strategies.
• Create custom reports to monitor campaign delivery and to communicate relevant impressions and clicks discrepancies to the Account Management team.

Company industry:
Advertising

Education

Mount Carmel Institute of Management

May 2015

May 2015

Master's degree, Marketing and Retail Management

India

GPA (percentage): 70%

GPA (percentage): 70%

Periyar University

April 2013

April 2013

Bachelor's degree, Bachelor of Business Administration and Computer Applications

India

Skills

Media Strategy
Expert
Media Strategy
Expert
Campaign Execution
Expert
Campaign Execution
Expert
Campaign Planning
Expert
Campaign Planning
Expert
Social Media
Expert
Social Media
Expert
Trafficking
Expert
Trafficking
Expert
Proactiveness
Expert
Proactiveness
Expert
COLLABORATION
Expert
COLLABORATION
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
MAPPING
Expert
MAPPING
Expert
GOOGLE ADS
Intermediate
GOOGLE ADS
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
GOOGLE ANALYTICS
Intermediate
GOOGLE ANALYTICS
Intermediate
Team Player
Expert
Team Player
Expert
Quick Learner
Expert
Quick Learner
Expert
Microsoft - Excel, word, PPT
Expert
Microsoft - Excel, word, PPT
Expert
Google work space
Expert
Google work space
Expert
Effective Communicator
Expert
Effective Communicator
Expert
Trafficking
Expert
Trafficking
Expert
Paid Social
Expert
Paid Social
Expert
Social Media Management
Expert
Social Media Management
Expert
Team Management
Expert
Team Management
Expert
Critical Thinking
Intermediate
Critical Thinking
Intermediate
Campaign Optimization
Expert
Campaign Optimization
Expert
Ads Manager
Expert
Ads Manager
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Programmatic
Expert
Programmatic
Expert
SOCIAL MEDIA
Expert
SOCIAL MEDIA
Expert
SOCIAL MEDIA CAMPAIGNS
Expert
SOCIAL MEDIA CAMPAIGNS
Expert
AUDIENCE SEGMENTATION
Expert
AUDIENCE SEGMENTATION
Expert
CONCURRENT VERSIONS SYSTEM (SOFTWARE)
Expert
CONCURRENT VERSIONS SYSTEM (SOFTWARE)
Expert
SARBANES-OXLEY ACT (SOX) COMPLIANCE
Expert
SARBANES-OXLEY ACT (SOX) COMPLIANCE
Expert
TEMPLATES
Expert
TEMPLATES
Expert

Languages

English

Expert

Malayalam

Intermediate

Tamil

Native Speaker

Hindi

Beginner

Training and Certifications

Certifications
Advanced Google Ads
Dec 2024

Hobbies and interests

Gardening