Ramya Nair, HR Officer

Ramya Nair

HR Officer

Dubai Holding Group

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resource Manager
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

HR Officer at Dubai Holding Group
  • United Arab Emirates - Dubai
  • March 2017 to August 2021

Handling End-to-end Recruitment, Transfer & Promotions, Medical Insurance, HR correspondences/ Letters, Payroll Assistance/Leave Monitoring and Management, Employee Relations, Resignation & Terminations.
• Maintaining the Manpower budget and mapping of the same.
• Posting Internal and External adverts and identify the best possible sources of recruitment and maintain database
• Develop and maintain relationship with employment agencies,
universities and other recruitment sources.
• Develops a pool of qualified candidates in advance of need.
• Screen, shortlist and conduct interviews for Head office and Stores with Brand Managers/ Head of Department - for UAE, Qatar, Oman and Bahrain vacancies.
• Administer Psychometric tests for candidates, analysis of the results and
monitoring the credits.
• Conducting reference check/background screening for prospective employees.
• Facilitates and discuss job offers and collect documents for Visa
processing, onboarding and arranging joining formalities
• Creating and maintaining updated Job Descriptions for all positions.
• Monitoring expenses related to recruitment.
• Updating the recruitment status with the Managers on weekly basis.
• Handling Medical insurance/ Bank account opening for the staff
• Monitoring end of probation period and preparing confirmation letters.
• Handling and issuing letters related to Transfer and promotions and
coordinating with payroll.
• Preparing HR correspondences and personal requisition for staff as per company policy.
• Arranging Monthly Birthday Celebrations/ Festivals as per company
policy
• Releasing Passport and monitoring the issuance and return of passports and maintaining up-to-date database for passports.
• Preparing staff discounts according to the company policy.
Leave Monitoring and Payroll Assistance
• Handling Resignations/Termnations, Exit Interviews/ Offboarding and coordinating for Final Settlement.
• Encoding details of staff- New joiners, leaves, Transfer/promotions in the system (Navision) for payroll processing

HR Secretary/ Administrator at Al Bustan Centre & Residence
  • United Arab Emirates - Dubai
  • February 2015 to January 2016

• Provide full range of administrative and secretarial support and information for the Director of HR and for the entire HR team.
• Schedule Apointments and meetings for the Director of HR and the Training Manager.
• Maintain an efficient filing system for reference, quick access and retrieval.
• Assist in the recruitment process--Short-listing of candidates, conducting telephone interviews and scheduling interviews as directed by the Director of HR in coordination with the concerned Department Heads.
• Arranding jining formalities for new employees- Visa( in coordination with PRO), On boarding, Accomodation and first day induction for new employees.
• Coordinates with the travel agent for the necessary reservation of air-ticket for employees in the absence of HR Supervisor.
• Inform job applicants of their acceptance or rejection of employment.
• Coordinating HR processes to employees across all departments.
• Update and maintain records in the personnel filing system
• Ensures the safety and strict confidentiality of all files, documents and information under the custody of the HR Office .
• Prepare various kinds of HR related correspondences/letters(Inter Office Memos, Salary certificates, Warning/ termination letters, NOCs, Training Confirmations etc)
• Compile and prepare reports and documents pertaining to personnel activities.
• Responsible ofr taking the the Minutes of the Meeting and transcribe the same and ensures immediate distribution to all concerned
• Arrange for in-house and external training activities- To assist with training and development administration, including keeping records of staff attending training, and keeping updated training records.
• Preparing training certificates and other monthly celebration certificates ( employee of the month, Supervisor and Associate of the Quarter etc)
• Arranging monthly celebrations and Annual Staff Party and other SWC & RAP/CSR activities.

HR ASSISTANT at Citibank
  • October 2007 to June 2009

• Administrative support to the Human Resource Department in all areas such as maintenance of employees’ personal files, research, filing and periodic updates of all HR records and day-to-day operations of the department.
• Coordinate with employee’s contracts, position files and correspondences doing other tasks as assigned by the HR Manager
• Preparation of request forms/letters such as salary transfer/certificates, NOC etc.
• Assisted with hiring procedures, screening candidate profiles and coordinate candidate interviews and testing, and carrying out background and reference checks on prospective employees
Complete and mail out Interview Invites and regret emails.

Collections Officer at CITIBANK N.A.
  • United Arab Emirates - Dubai
  • March 2005 to September 2007

• Locate and notify customers of delinquent accounts by mail, telephone, to solicit payment.
• Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
• Locate and monitor overdue accounts.
• Answer customer questions regarding problems with their accounts.
• Record information about financial status of customers and status of collection efforts.
• Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
• Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers

HR ASSISTANT at KINFRA
  • India
  • March 2004 to December 2004

• Assists with recruitment and interview process
• Schedule meetings and interviews as requested by HR Manager
• Assists with the preparation of the performance review forms
• Assist with exit interviews
• Makes photocopies, fax documents and performs other clerical functions
• Files papers and documents into appropriate employee files.
• Prepare new employee files.
• Processes mail.
• Perform customer service functions by answering employee requests and questions
• Perform other administrative duties as assigned.

Computer Lab Assistant at ER&DCI
  • India
  • June 2001 to November 2001

• Instruct and monitor students in the use and care of equipment and
• Observe students' performance, and record relevant data to assess progress.
• Maintain computers in classrooms and laboratories and assist students with hardware and software use.
• Distribute tests and assignments and collect them when they are completed.
• Assist students individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.

Education

Master's degree, Human Resource Manager
  • at LOYOLA COLLEGE OF SOCIAL SCIENCES
  • April 2004
Diploma, Computer Applications
  • at ER&DCI
  • May 2001
Bachelor's degree, Mathematics
  • at Kerala University
  • April 1999

Specialties & Skills

Recruitment
Secretarial
MS Office tools
Customer Service
HR correspondences
Recruitment
Leave & ticketing
Onboarding

Languages

English
Expert
Hindi
Intermediate
Malayalam
Expert