Bayt.com
رنا أبي عاد, Operations coordinator

رنا أبي عاد

Operations coordinator

BMB group

البلد
لبنان - بيروت
التعليم
دبلوم, Business Computing
الخبرات
18 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 9 أشهر

Operations coordinator في BMB group
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ ديسمبر 2012

 Stock Management
 Negotiation with suppliers in order to get better prices and payment terms
 Requesting quotations and following up on deliveries
 Managing contracts : Maintenance contracts, NDA contracts etc.
 Working on ERP implementation within the company
 Providing trainings and coaching
 Creating new work procedures
 Working on expenses (operations and projects) and setting budget
 Coordinating with accounting department to ensure that all requests are resolved and communicated in a timely manner to internal and external parties.
 Reconciling monthly activity, and generating monthly & year-end reports
 Coordinating with sales department to ensure all their requests are resolved and communicated in a timely manner to internal and external parties.

Marketing Executive في rafic ghazzaoui
  • لبنان - بيروت
  • أغسطس 2010 إلى أغسطس 2012

 Conducting market research such as customers questionnaires
 Promoting our products; Handing out marketing materials such as samples, catalogues etc.
 Attending customers’ queries and providing solutions
 Use email, ad words and other electronic marketing techniques to inform customers of new products
 Market research and competitor analysis
 Maintaining and updating customer databases
 Liaising and networking with a range of stakeholders, e.g. customers, colleagues
 Attending events such as conferences, seminars, receptions and exhibitions

Commercial Assistant في rafic ghazzaoui
  • لبنان - بيروت
  • سبتمبر 2007 إلى أغسطس 2010

 Offer Preparation
 Selecting the convenient pumps out of the selection software
 Issue of offer situation upon request
 Correspondence
 Trip reports & minutes of meetings with suppliers
 Typing external invoices
 Filing
 Reports
 Technical Support
 Preparing submittals (collecting pumps’ technical data from catalogues, selection
software etc.)
 Supporting the customers with technical data & info
 Customer Support :
 Generating account statements
 Informing them about the stock availability in our products (pumps, tanks…)
 Following up with customers on monthly payments
 Sales Tasks:
 Confirming orders
 Reserving items
 Issuing credit notes
 Collecting money
 Maintenance :
 Following up with clients their maintenance issues/complaints
 Liaising with our technicians & clients on all technical issues
 Letters of Credit :
 L/C applications (in our favor/exports L/Cs) against company’s financial
Requirements and rules
 Preparing L/C documents for negotiation, in compliance with L/C terms.
 Qatar :
 Placing orders with our suppliers
 Follow up with import, shipment and delivery status

CMMS operator في MMG
  • لبنان - بيروت
  • مارس 2005 إلى أغسطس 2007

 Data Entry
 Inputting data of daily reports
 Inputting data of invoices
 Inputting/creating of purchase orders
 Creating item codes with all related information
 Creating folder for each vendor and/or client
 Resolving problems and inconsistencies with data
 Auditing reports for errors and problems with data
 Issuing reports for upper management and/or clients
 Issuing monthly checklists for preventive maintenance

 Stock Management
 Performing stock transaction for materials
 Performing inventory on stock on periodical basis
 Adjusting stock variation
 Issuing reports for upper management and/or clients
Auditing reports for errors and problems with data
Coordinating with suppliers for prices and invoices

Assets Capturing
 Performing inventory of assets with bar-coding system

 Training
 Performing training on “Avantis” Maintenance Software

الخلفية التعليمية

دبلوم, Business Computing
  • في Technical institution of Saint Coeurs - Bauchrieh
  • يوليو 2004

Specialties & Skills

Great Plain
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MS Word
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اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

العضويات

ASCAR
  • Co founder & Secretary
  • December 2011