Area Manager / HR Field
Alyasra Fashion
مجموع سنوات الخبرة :11 years, 10 أشهر
- Manage and assume overall responsibility for the success of the stores by directing all operational aspects of each store and driving sales whilst minimizing costs.
- Ensure that store managers and their staff keep stores to the highest possible standards, being well organised and properly merchandised at all times; and that all policies, procedures, and controls are followed.
- Ensure store stock shrinkage is within company guidelines so as to protect company property and assets.
- Set sales and operational goals and expectations, and ensure they are achieved through regular monitoring by overseeing the performance management of the entire store management team to achieve the desired results in supporting the business.
- Ensure that all customer service initiatives are in place, dealing with issues quickly and courteously.
- Organize and schedule regular store visits to ensure compliance in all areas of customer service, store operations, and loss prevention.
- Train, challenge, motivate, encourage, and provide constructive guidance to store managers and the team related to all areas of effective operations.
- Assist the manager in the full spectrum of human resource management and related functions.
- Assist in developing, implementing, maintaining and reviewing company policies, rules and regulations in compliance with all applicable employment laws.
- Lead the manpower planning, recruitment and selection process
- Conduct new employee induction program and follow up on the probationary review process
- Assist in the identification and analysis of staff training, development and career support needs.
- Conduct new hire surveys and exit interview to improve existing employment and working conditions
- Manage Performance appraisal process
- Organise and administer staff counselling sessions and grievance procedures
- Oversee employees’ compliance with company rules and policies and administer the disciplinary action procedures
- Develop and recommend plans and activities to improve and develop the current HR systems and processes
- Develops a recruitment plan for all projects, new and existing.
- Prepares the annual budget and business plan of the department.
- Liaises with line managers to ensure a full understanding of their requirements and preferences and sources applicants who meet the specified criteria for the position.
- Conducts competency-based interviews and uses appropriate assessments.
- Checks candidate’s references with their previous employers, makes offers to successful applicants, negotiates when necessary and regrets unsuccessful applicants.
- Updates the candidates’ database systems as required.
- Develops recruitment strategies to achieve required staffing levels and builds recruitment materials for presentations, job fairs and open days.
- Ensures remaining informed of developments in areas such as salaries, employee benefits and departmental needs.
- Provides a high level of customer service to candidates, colleagues and line managers
- Provides professional advice and guidance to internal customers on HR issues in own area in order to ensure that HR policies are properly applied and implemented and high standards in HR practice are achieved and maintained.
- Contributes to the development and/or implementation of functional and/or corporate projects in order to support the on-going development of HR provision and standards.
- Assists the shops regularly and consistently in order to get correct and objective feedback on employee performance, capabilities, potential and problematic issues
- Liaises with internal customers and/or external agencies in order to exchange information and clarify facts.
- Spot checks shops ensuring they are meeting the standards expressed by the company (image portrayed, cleanliness, company values...)
- Designs, develops, implements, maintains and evaluates appraisal systems and advises the Organizational Development department on the needs and requirements of employees such as Training sessions, language courses and any other operationally beneficial educational activities.
- Ensures that all transactions and reports are processed according to internal procedures and guidelines so that the company fulfils all legislative reporting requirements.
- Assists in providing professional advice and guidance to internal customers on HR issues in own area in order to ensure that HR policies are properly applied and implemented and high standards in HR practice are achieved and maintained.
- Contributes to the development and implementation of functional and corporate projects in order to support the on-going development of HR provision and standards
- Collects and maintains data related to specific HR functions and ensures that accurate and up to date personnel records and statistics are established and maintained.
- Communicates effectively with other departments and external agencies in order to support the smooth provision of HR services.
- Implements appropriate filing and data retrieval systems in order to ensure ease of access to up to date information at all times.
- Collates and summarises HR data and produces routine reports, schedules, advertisement texts, summaries and letters, seeking additional information where necessary, to support specific HR activities.
- Assist the product manager in doing the market analysis for products
- Manage sales data on daily basis and generate related reports (top sellers, slow movers, etc…)
- Follow up on inventory reports from stock sell -out to weeks of supply and advise superior as necessary
- Assist the product manager in the products ordering and buying process
- Manage and monitor the merchandising and replenishment of products inside the shop
- Negotiate and manage the deals with local suppliers and follow up on their execution