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Rana Ismail, Senior Executive, Complinace and Assurance

Rana Ismail

Senior Executive, Complinace and Assurance·Dubai Healthcare City Authority

United Arab Emirates

High school or equivalent, Healthcare Management

Work experience

Total years of experience: 19 years, 0 months

Senior Executive, Complinace and Assurance

March 2020 - Present

Dubai Healthcare City Authority

Dubai, United Arab Emirates

March 2020 - Present

Company industry:
Other Healthcare Services
Job role:
Quality Control

Clinic Manager

October 2020 - March 2021

Blue Tree

Dubai, United Arab Emirates

October 2020 - March 2021

Company industry:
Medical Clinic
Job role:
Management

Medical Director

August 2016 - March 2021

Artal Dental Clinics

Eastern Province, Saudi Arabia

August 2016 - March 2021

Artal Dental Clinics (WAED, Aramco Entrepreneurship Center)
Acted as a key liaison between with the general manager and the medical team; also formulated and established effective strategies to improve and enhance clinical policies governance.
Key Accomplishments:
Streamlined administrative processes and introduce process improvements that enhanced productivity. Developed effective safety performance standards and action plans to identify corrective actions of safety hazards and occupational health.
Investigated and assessed in resolving issues concerned with efficiency and effectiveness, to ensure the benefits gained exceed the forgone in the clinic. And continuous evaluation of the value and cost of treatment versus the benefit.

Al Khobar, SA

Sep 13 - July 16
Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Program Coordinator

September 2012 - May 2013

September 2012 - May 2013

Operation Smile UAE (NGO)
Duties:
•Works with the Executive Director to oversee the Medical Council and facilitate recruitment of medical volunteers.
•Plan and develop medical educational programs that provide specialised training for members of the medical profession who in turn can help build sustainability for cleft care throughout the world.
•Helps in developing the strategic plans and policy governance for UAE’s Office.
•Manage & assisting with the logistics (flights/visas/paperwork) and keeping track of the Medical Volunteers goings and comings.
•Develops and schedules UAE’s program work plan in accordance with specifications and funding limitations; oversees daily operations and coordinates activities of program; determines priorities.
•Prepares or assists in preparation of proposal for funding and/or funding continuation from outside sponsors.
•Evaluates program effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action.
•Develops, compiles and writes communications and promotional literature for distribution such as newsletters, brochures or flyers.
Job role:
Teaching and Academics

Clinical Instructor/Dental Surgeon

September 2005 - October 2010

AUH

United Arab Emirates

September 2005 - October 2010

Member of Clinical Quality Assurance Committee
•Member of Students Assessment Committee
•BDS 1, 2 & 3 Timetables Coordinator
College of Dentistry, University of Sharjah
Duties:
Academic
•Teaching Dental Health Sciences (DHS) tutorials and laboratory sessions on campus including the preparation of teaching materials and laboratory set up.
•Teaching Dental Health Practice (DCP) laboratory and Clinical sessions on campus.
•Teaching Dental Learning Packages (DLP) sessions.
•Coordination of the external clinical experience (Sharjah Dental Center) including participation as a
Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

Security

September 2003 - October 2005

HSE 4 YOUTH

United Arab Emirates

September 2003 - October 2005

Job role:
Security

November 2003 - May 2004

United Arab Emirates

November 2003 - May 2004

Dental Trainee

August 2002 - August 2003

University of Sharjah

United Arab Emirates

August 2002 - August 2003

Company industry:
Primary, Prep, & Secondary School
Job role:
Medical, Healthcare, and Nursing

Care Coordinator

August 2002 - August 2003

Dentist Khorfakkan School Health

United Arab Emirates

August 2002 - August 2003

Job role:
Customer Service and Call Center

September 2002 - July 2003

Jumeirah Medical Center

United Arab Emirates

September 2002 - July 2003

Supervisor

June 2002 - July 2002

AUST

United Arab Emirates

June 2002 - July 2002

Company industry:
Primary, Prep, & Secondary School
Job role:
Engineering

Education

British Council

August 2020

August 2020

High school or equivalent, Healthcare Management

United Arab Emirates

College of Dentistry, University of Sharjah

August 2020

August 2020

High school or equivalent, Healthcare Management

United Arab Emirates

Eatimad Training Institute

January 2017

January 2017

High school or equivalent,

United Arab Emirates

courses: Certified Professional in Healthcare Quality – CPHQ

Royal College of Surgeons

January 2010

January 2010

High school or equivalent, Healthcare Management

United Arab Emirates

College of Dentistry, University of Sharjah

January 2010

January 2010

High school or equivalent, Healthcare Management

United Arab Emirates

courses: Co-Researcher & Implementing a Change “ Improving Behavioural Attitudes of Dental Students towards treating patients with Blood Borne Viruses”

College of Dentistry, University of Sharjah

April 2009

April 2009

High school or equivalent, Healthcare Management

United Arab Emirates

College of Dentistry, University of Sharjah

January 2009

January 2009

High school or equivalent, Healthcare Management

United Arab Emirates

Co-Researcher “Patient Satisfaction Survey” Academic Dental Centre

College of Dentistry, University of Sharjah

January 2005

January 2005

High school or equivalent, Healthcare Management

United Arab Emirates

Ajman University of Science and Technology - AUST

January 2002

January 2002

High school or equivalent, Healthcare Management

United Arab Emirates

courses: Internship, Fifth year of DDS

Doctor of Dental Surgery- DDS

January 2002

January 2002

Bachelor's degree, Healthcare Management

United Arab Emirates

Ajman University of Science and Technology - AUST

January 1997

January 1997

High school or equivalent, Healthcare Management

United Arab Emirates

courses: IGCSE Certificate

Skills

Dental
Expert
Dental
Expert
Healthcare Management
Expert
Healthcare Management
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Academic Administration
Expert
Academic Administration
Expert
Clinical Education
Expert
Clinical Education
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
QUALITY
Expert
QUALITY
Expert
ACADEMIC
Expert
ACADEMIC
Expert
DESIGN
Expert
DESIGN
Expert
GOVERNMENT
Expert
GOVERNMENT
Expert
HEALTH PRACTICE
Expert
HEALTH PRACTICE
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
PURCHASING
Expert
PURCHASING
Expert
QUALITY CONTROL
Expert
QUALITY CONTROL
Expert
Dental
Expert
Dental
Expert
Healthcare Management
Expert
Healthcare Management
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Academic Administration
Expert
Academic Administration
Expert
Clinical Education
Expert
Clinical Education
Expert

Languages

Arabic
Expert
English
Expert