رنا موسى

Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
•Represents the executive by attending meetings in the executive's absence; speaking for the executive.
•Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
•Maintains customer confidence and protects operations by keeping information confidential.
•Completes projects by assigning work to clerical staff; following up on results.
•Prepares reports by collecting and analyzing information.
•Secures information by completing data base backups.
•Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
•Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
•Contributes to team effort by accomplishing related results as needed.

Palm Springs Villag
Beirut, Lebanon

Responsibilities
•Reports to and receives direction from Executive Sponsor .
•Participates in and approves project plan and deliverables.
•Manages, reviews, and prioritizes the project work plans with objective to stay on time and on budget.
Provides status and progress reviews to Executive Sponsor and Steering Committee .
•May manage and supervise the following resources:
-Senior technical staff
-Technical project managers o Team leads -Team members
Manages project resources .
•Reports status to and receive feedback from Steering Committee .
•Collaborates with project managers to resolve issues within individual projects or within portfolios.
•Brings issues to the Steering Committee as needed .
•Recommends resource and policy changes to the Steering Committee .
•Identifies required project team members and constructs project teams .
Meets with project managers to regularly review issues and monitor progress .
•Motivates and coaches project managers and team members .
Approves job orders and change orders .
Conducts risk management analysis .
Meets facility and resource requirements .
•Reviews and approves deliverables

Beirut Duty Free Rafic Hariri Airport Beirut, Lebanon
Responsibilities
Maintain good relationships with the companies customers through regular Phone contact, e-mails or the personal contacts.
Build a connection between the current market and the future market with his company.
Provide the accurate feedback on the future buying trends to their employers.
Review their own aim and the performance at exceeding their targets.
Assist the management in taking the appropriate decisions in the discussions in the forthcoming products and on the special promotions.
Record the sales and the other information.
Report the sales report to the sales department.

Counter reservation Beirut- Lebanon
Responsibilities
•Conduct in person/phone sales using ticketing software.
•Organize and distribute "will-call" tickets
•Describe venue layouts and seating locations.
•Call customers to advise of event changes and/or cancellations; as may periodically be required.
Respond to customer inquiries with accurate up-to-date information.
Provide superior customer service.
•Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and posted a verbal communication sheets.
Strong customer service skills with the ability to resolve customer conflicts, should they arise.
•Read, write and communicate effectively with co-workers and the general public.
•Deal professionally, courteously and tactfully with the public and coworkers.
Flexibility to work nights, weekends and/or holidays when needed.
•Making confirming reservations issuing tickets, handling payments, and performing a variety of other tasks.