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rana mustafa, Marketing Support Specialist

rana mustafa

Marketing Support Specialist·selat

Saudi Arabia

Bachelor's degree, English literature

Work experience

Total years of experience: 14 years, 5 months

Marketing Support Specialist

January 2019 - Present

selat

Riyadh, Saudi Arabia

January 2019 - Present

develop marketing strategies for projects, including company websites and social media. Work closely with the sales team on program development and implementation. Create and execute lead generation programs. Analyze data to determine campaign efficiency.

Company industry:
Management Consulting
Job role:
Administration

Medical Insurance Customer Service and quality assurance,

May 2012 - December 2018

Globemed

Riyadh, Saudi Arabia

May 2012 - December 2018

• Assigned in Al-Hammadi & Dallah hospitals Riyadh to support Globemed customers and solve their issues.
• Co-ordination with the on-line support medical staff at Globe Med Saudi.
• Feeding my company with all the needed reports and supporting statistics.
• Work close with approval sections in the hospital to facilitate all patients’ issues.
• Presented and clearly explained insurance policy / TOB (inclusions & exclusions) to the hospital’s business center and clients as well based on their needs.
• Reported on daily basis In-patient statuses for medical team review.
• Pursued continuing education and training programs to continue professional development.

Company industry:
Management Consulting
Job role:
Administration

Medical approval Coordinator

January 2012 - April 2012

Dr. Suleiman Al Habib Hospital

Riyadh, Saudi Arabia

January 2012 - April 2012

• Dr. Suleiman Al Habib Hospital - Riyadh, Saudi Arabia
Medical approval Coordinator, January 2012 up to April 2012

• Responsible for coordinating and following with the insurance companies regarding Pre-Authorizations,
• Retrieving and distributing the Pre-Authorizations result to the concerned clinics
• Provide explanations or clarifications to the patients and insurance companies in co-ordinations with the doctors.
• Daily reports identifying business analysis.

Company industry:
Management Consulting
Job role:
Management

Education

University of Jordan

March 2011

March 2011

Bachelor's degree, English literature

Jordan