IT Infrastructure Manager
High Mark Real Estate
مجموع سنوات الخبرة :17 years, 2 أشهر
Manage AVAYA phone system with call recording, call monitoring, Live call display and control the phone cost
Perform system administration of campus-wide servers (Windows 2012 R2, and Office 365. This includes installing and maintaining system and application software and keeping patches up-to-date, Group and user’s policies.
Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
Perform and monitor scheduled server backup Maintain and coordinate the security of the campus computing network through FortiGate Firewall, Trend client server Antivirus, and
Troubleshooting network related problems
Providing support to call center environments
Handle annual budget and ensure cost effectiveness
Plan, Organize, control and evaluate IT and electronic data operations
Manage information technology and computer systems Develop and implement appropriate IT policies
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Management of CCTV devices and surveillance system
Management of telephony system connected with CISCO CUCM PABX
Dealing with local and international telecom and network service providers
Handling Salesforce CRM, generating reports, create rules and apply user security
Identify problematic areas and implement strategic solutions in time
Manage information technology and computer systems Develop and implement appropriate IT policies
Plan, Organize, control and evaluate IT and electronic data operations
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Perform system administration of campus-wide servers (Windows 2012, and Office 365. This includes installing and maintaining system and application software and keeping patches up-to-date
Management of CCTV devices and surveillance system
Management of telephony system connected with CISCO CUCM PABX
Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
Perform and monitor scheduled server backup Maintain and coordinate the security of the campus computing network through FortiGate Firewall, Trend client server Antivirus, and
Troubleshooting network related problems
Providing support to call center environments
Dealing with local and international telecom and network service providers
Identify problematic areas and implement strategic solutions in time
Handle annual budget and ensure cost effectiveness
Take measures in IT budgeting, planning and implementation of the advanced and effective technology in IT infrastructure and computing network
Develop and implement appropriate IT policies
Assess needs in technology and make recommendations for adopting new technologies
Procurement of IT related devices and AMCs with the vendors
IT Asset management
Perform system administration of campus-wide servers (Windows 2012 and Microsoft Office 365). This includes installing and maintaining system and application software and keeping patches up-to-date
Management of CCTV devices and surveillance system
Management of telephony system connected with Panasonic PABX
Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
Perform and monitor scheduled server backup Maintain, Nod32 Antivirus.
Troubleshooting network related problems
Providing support to call center environments
Dealing with local and international telecom and network service providers
Prospace CRM handling
Take measures in IT budgeting, planning and implementation of the advanced and effective technology in IT infrastructure and computing network
Develop and implement appropriate IT policies
Assess needs in technology and make recommendations for adopting new technologies
Procurement of IT related devices and AMCs with the vendors
IT Asset management
Perform system administration of campus-wide servers (Windows 2003 & 2008, and Exchange 2007 Servers). This includes installing and maintaining system and application software and keeping patches up-to-date
Management of CCTV devices and surveillance system
Management of telephony system connected with NEC PABX
Monitoring and supporting critical network services (e.g. DNS, DHCP and Email)
Perform and monitor scheduled server backup Maintain and coordinate the security of the campus computing network through Cyberoam Firewall, Trend client server Antivirus, and Cyberoam Anti Spam
Troubleshooting network related problems
Providing support to call center environments
Dealing with local and international telecom and network service providers
Salesfore CRM handling
Installation and support of local Ethernet LAN and WAN
Provided support for the local area network and PC systems
Participated in the selection of equipment and vendors for new projects
Supports all aspects of compound networking.
Worked with outside vendors to ensure new equipment was successfully installed.
Responsible to organize all ASKG (hire the space to arrange the exhibition) exhibition in Iraq
Designed and implemented solution for hosting ASK Group websites in-house.
Provides Compound area network documentation
Consults with ASK Group support personnel, faculty, and staff to assess future needs and diagnose problems
Plans and implements compound area strategies supporting academic and administrative computing
Responsible to gather requirements from client
Responsible to do all kind of network (server, domain, exchange, Operating system handling )
Responsible to update & maintain all website.
Responsible to gather requirements from client.
Responsible to see the issues of networks
Design websites and developed GUI of the website
Mass Email blasting
SMS marketing
News Letters and Dubai best offers design and blasting
E flyer and HIP Brochure design and Blast
Installation and support of LAN / WLAN
Provided support for the local area network and PC systems
Responsible to gather requirements from client
Responsible to Develop the Project Plan in Microsoft Project
Responsible to track the timeline of project.
Responsible to make web design and developed in HTML with CSS and Java Scripting
Responsible to see the issues during the development and design
Responsible to all local network and dealing with clients.
At Present, I am doing job as a Multi task job like web Developer and Designer, Graphic designer and also networking . I also hold Bachelors in Computer science. Over the past 3+years. I am well organized and a proficient multi tasked person. I have strong problem solving skills such as the ability to use technology in creative way to meet unique project requirements. I love to be challenged and I always have a positive outlook no matter how tight the deadline its.