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Rana Souheil, Sales Representative

Rana Souheil

Sales Representative·Home Depot of Lebanon,

Lebanon

Master's degree, Law

Work experience

Total years of experience: 13 years, 9 months

Sales Representative

November 2021 - Present

Home Depot of Lebanon,

Beirut, Lebanon

November 2021 - Present

• Conducting comprehensive needs assessments to identify customer requirements, effectively presenting
tailored products and services to enhance the overall client experience.
• Developing engaging email communications, proposals, and follow-up correspondence to facilitate client
engagement and drive sales.
• Negotiating advantageous agreements that balance profitability with customer satisfaction, ensuring
favorable outcomes for both parties.
• Persuading clients of the value and benefits of products, fostering a strong appreciation for their
investment.
• Constructively addressing client feedback and criticism, leveraging insights to improve service delivery
and client satisfaction.
• Cultivating trust and rapport with clients, establishing a foundation for successful long-term partnerships.
• Managing client relationships to encourage repeat business and enhance customer loyalty.
• Overseeing and strengthening relationships with key accounts, ensuring alignment with their strategic
needs.
• Efficiently managing a diverse portfolio of clients and leads, maintaining high levels of organization and
responsiveness.
• Employing innovative problem-solving techniques to address and resolve customer challenges
effectively.
• Customizing sales strategies to differentiate offerings from competitors, enhancing market positioning.
• Maintaining motivation to achieve sales targets while consistently upholding a positive and proactive
mindset.

Company industry:
Construction & Building
Job role:
Sales

Private Tutor

September 2010 - October 2019

Self Employed,

Beirut, Lebanon

September 2010 - October 2019

• Provided personalized tutoring for students aged 7 to 14, enhancing their academic performance through
tailored one-on-one instruction.
• Developed and delivered engaging lesson plans and assigned relevant homework to reinforce learning
objectives.
• Monitored and supervised homework completion, offering guidance to ensure understanding and
retention of material.
• Assessed individual student needs and identified areas for improvement, providing targeted coaching to
strengthen weak skills.
• Researched and implemented effective learning strategies to cater to diverse learning styles and
enhance educational outcomes.
• Taught essential study skills and the writing process, equipping students with tools for academic success.
• Regularly evaluated student performance to track progress and adjust teaching methods accordingly.

Company industry:
Business Consultancy Services
Job role:
Teaching and Academics

Education

Lebanese University

September 2020

September 2020

Master's degree, Law

Lebanon

GPA (percentage): 56%

GPA (percentage): 56%

Lebanese University - Filière Francophone de Droit

September 2020

September 2020

Master's degree, Law

Lebanon

Lebanese University (Filière Francophone de Droit)

September 2020

September 2020

Master's degree, General Law and

Lebanon

Lebanese University (Filière Francophone de Droit)

June 2019

June 2019

Bachelor's degree, Law

Lebanon

Skills

research
Intermediate
research
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
language teaching
Intermediate
language teaching
Intermediate
students
Intermediate
students
Intermediate
literature
Intermediate
literature
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LESSON PLANNING
Intermediate
LESSON PLANNING
Intermediate
NEEDS ASSESSMENT
Intermediate
NEEDS ASSESSMENT
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
REQUIREMENTS MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Data Entry
Expert
Data Entry
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

French

Expert

Arabic

Native Speaker

English

Expert

Hobbies and interests

Cooking and baking
Watching series
Swimming
Reading