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رنا خطاب, HR & Admin Executive

رنا خطاب

HR & Admin Executive·ARK Equipment Rentals

الإمارات العربية المتحدة

دبلوم, Human resources management

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 11 أشهر

HR & Admin Executive

نوفمبر 2018 - حتى الآن

ARK Equipment Rentals

دبي، الإمارات العربية المتحدة

نوفمبر 2018 - حتى الآن

Conduct Recruitment process starting from job description, CV search, job post, CV filter, Interview, post interview process, and job offer
 Identify manpower requirements and plan/manage the complete recruitment life cycle for sourcing the best talent from diverse sources
 Conceive/implement induction programs for employees and regular trainings
 Arrange and submit all documents related to visa process of employees.
 Filling and organizing staff documentation.
 Maintain records concerning personnel-related data such as hires, transfers and absenteeism rates etc., for employee benefits
 Administer benefit programs such as policy, insurance, medical cover, leave, Code of Conduct, etc.
 Prepare salary and wage payrolls including deductions, accruals and issuance and processing of timecards
 Balance or reconcile assigned payroll records; resolve and adjust discrepancies
 Conceptualize and implement policies for effective management of available human resources and development of human capital across the organization
 Ensure all personnel / organizational policies are communicated to all employees

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الموارد البشرية والتوظيف

Exams HR Personnel Officer

يناير 2015 - يوليو 2016

British Council in Egypt

القاهرة، مصر

يناير 2015 - يوليو 2016

• Initiate Venue Personnel Recruitment.
• Advertise for venue staff on appropriate channels to an appropriate timeframe.
• Screen candidate applications.
• Produce a list of approved interviewers for venue staff selection.
• Arrange interviewers and supervise selection of candidates.
• Ensure documentation of interviews completed and filed.
• Inform candidates of the outcome.
• Ensuring all staff documentation is fully compliant with British Council policy.
• Filling and organizing staff documentation.
• Manages work schedules for all Venue Staff according to British Council policy.
• Ensuring proper implementation and sufficient staffing at each exams venue.
• Analyzing and solving any kind of staffing problems or incidents that may occur during the session.
• Plan induction of new staff and training for all staff.
• Training new venue managers and supervisors for all required tasks and procedures before the session.
• Mentor and evaluate each venue manager supervisor’s performance in each school.
• Issue monthly 360 performance evaluation survey to venue staff and create analysis as appropriate.
• Provide direct support to venue staff, Customers and Clients.
• Assist with specific financial processes.
• Gather and input data in the appropriate payroll system.
• Monitoring venue staff budgeting.
• Prepare reports for venue staff payroll.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
الموارد البشرية والتوظيف

Executive Secretary

ديسمبر 2013 - ديسمبر 2014

Faculty of Economics and political Science FEPS French Department, Cairo University,

القاهرة، مصر

ديسمبر 2013 - ديسمبر 2014

Welcoming of professors, teaching assistants, students, exchange students and visiting professors.
• Management of lectures schedules, preparation of course materials,
• Update of database of students lists and professors lists.
• Control and monitoring of the equipment.
• Invoices issuing and follow up with the accounting officer.
• Participation in the organization of the mission management professors visitors (reception, hotel reservations, schedule courses, organization of leisure)
• Secretariat for the administration of the French section.
• Maintaining records for all mail and fax correspondence.
• Organization of conferences, seminars, celebrations and receptions
• Filling and organizing documents.
• Coordinating between departments and the French Section.
• Type Arabic, English and French Correspondence efficiently and accurately.
• Responsible for issuing business cards, flyers and letter head for the department.
• Translation of documents from French to Arabic.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
سكرتارية

Medical Services Administrator

يونيو 2011 - ديسمبر 2013

Medmark Health & Life

القاهرة، مصر

يونيو 2011 - ديسمبر 2013

. Handling, transferring and following up phone calls and faxes.
.Maintaining records for all mail and fax correspondence.
. Receiving medical claims from clients .
.Checking that the claim is completed by the member.
.Dispatching and distributing in-coming and out-going claims.
. Dispatching benefit statements and payments as well as related letters.
.Filling and organizing documents.
.Coordinating between departments.
.Handling of purchasing requirements (stationary, office supplies)
.Type Arabic and English Correspondence efficiently and accurately.
.Handling administrative tasks assigned by the general manager.
. Responsible for the absence sheet of the department.
. coordinatiing with the financial department the stauts and the procedures of the payments ( bank Transfers- cheques ) of the customers .
- Receiving Resumes via email and send it to the HR department.

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
إدارية

Customer service agent (French Language)

مارس 2010 - مارس 2011

Stream global services

مصر

مارس 2010 - مارس 2011

Booking flight tickets, hotels and cars for french customers by phone calls.

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

American University in Cairo

أكتوبر 2011

أكتوبر 2011

دبلوم، Human resources management

مصر

المعدل التراكمي (نسبة مئوية): 88%

المعدل التراكمي (نسبة مئوية): 88%

Faculty of languages (Al- Alsun), Ain shams university

مايو 2009

مايو 2009

بكالوريوس، French Language

مصر

المعدل التراكمي (نسبة مئوية): 72%

المعدل التراكمي (نسبة مئوية): 72%

Booking flight tickets, hotels and cars for french customers.

Skills

Customer Service

Expert

Language Skills

Expert

Time Management

Expert

Hardwork

Expert

Multitasking

Expert

MS word

Expert

Ms excel

Intermediate

Windows

Expert

Ms power point

Intermediate

Human Resources

Expert

Administration

Expert

Customer Service

Expert

Recruitment

Expert

Multitasking

Expert

Time Management

Expert

Language Skills

Expert

Hardwork

Expert

اللغات

العربية

متمرّس

الفرنسية

متمرّس

الانجليزية

متمرّس

الاسبانية

مبتدئ

التدريب و الشهادات

الشهادات
French Translation Certificate
Middle East News Agency MENA
Jan 2008 - Jan 2008