Ranas DaffaAllah, Data Analyst

Ranas DaffaAllah

Data Analyst

Zain Sudan

Location
United Arab Emirates - Ajman
Education
Bachelor's degree, Bachelor's Degree in Mathematics and computer Sciences
Experience
1 years, 5 Months

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Work Experience

Total years of experience :1 years, 5 Months

Data Analyst at Zain Sudan
  • United Arab Emirates
  • My current job since February 2023

Roles & Responsibilities:
• Leveraged advanced Excel functions to organize, analyze, and report data, resulting in a 20% reduction in data processing time and a 15% improvement in reporting accuracy.
• Collaborated closely with customers monthly to interpret data, leading to a 25% increase in customer understanding and satisfaction scores.
• Efficiently retrieved requested data from the database using SQL, meeting 100% of customer inquiries within 24 hours, ensuring precise information for their purposes.
• Participated in automating reports using Power BI, reducing reporting time by 30% and minimizing errors by 20%, leading to increased productivity and accuracy in reporting.
• Conducted thorough data cleaning processes, identifying and correcting errors or inconsistencies, resulting in clean, accurate, and organized datasets for analysis, improving analysis quality by 25%.
• Utilized data analytics tools and techniques to analyze key performance indicators (KPIs) related to telecommunication, resulting in a 15% improvement in identifying trends and patterns, leading to actionable insights for decision-making.

Education

Bachelor's degree, Bachelor's Degree in Mathematics and computer Sciences
  • at University of Khartoum
  • March 2023

Specialties & Skills

ANALYTICS
COMMUNICATIONS
DATA ENTRY
DATA PROCESSING
DATASET
INDICATORS
KEY PERFORMANCE INDICATORS (KPIS)
MICROSOFT EXCEL
POWER BI
QUALITY ASSURANCE

Languages

Arabic
Expert
English
Expert

Training and Certifications

SQL and R Programming (Certificate)
Google Google Data Analytics Professional Certificate (Certificate)