Account Manager
Caviar Group
Total years of experience :14 years, 3 Months
Main clients :Etisalat UAE, Almosafer, Just Clean, STC Kuwait & Saudi
Key Job responsibilities:
- Serve as the lead point of contact for client account management matters
- Develop 360 Marketing Campaigns ( work on full presentation for the same with clear objectives and target audience of each campaign)
- Ensure the timely and successful delivery of our solutions according to client needs and objectives
- Clearly communicate the progress of monthly/quarterly campaigns.
- Forecast and track key account metrics (e.g. Google Analytics, Social Baker, etc..)
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
- Advise client over campaigns’ digital strategies.
- Write the English and Arabic content of a campaign (slogan, social media content, video scripts, VO ..)
Handling different clients, such as Ford, Samsung AlAndalous, Commecrial Bank of Kuwait (CBK), Americana, Al Hedi clinic.
Key Job responsibilities:
Meet with clients to discuss goals, objectives, and needs.
Identify public relations requirements and possible audiences.
Present campaign ideas to client and implement it .
Brief media, creative, supplier ..
Formulate marketing strategies.
Handle budgets and manage campaign costs.
Invoice clients.
Write detailed reports ( campaign report, cmpetitors activities, etc..)
Create marketing plans.
Schedule advertisements for publications.
PR & Social Media
Regional Marketing Executive for all Home furnishings brands in Alshaya Comapny across Middle East market ( UAE, Kuwait, Bahrain, Lebanon, KSA).
the brands that I handle are : Pottery Barn, Pottery Barn Kids,
West Elm, Williams Sonoma, PBteen..
My daily tasks are : As a Marketing coordinator, I liaise with marketing agencies on day-to-day basis, manage and control the marketing calendar, I act as the Conscience of the regional marketing group, involved to coordinate in-house creation and execution of design and presentation for the various artwork and advertising material. I am also responsible to develop relationships both internal and external customers to achieve objectives within timescales.
H&M brand- M.H.Alshaya. Team leader : responsible for motivating, coaching, brining into life new ways and strategies to reach KPIs as well as to keep high visual merchandising standards. active member in building a good customer experience, as well as highlighting PSP (people - service - profit).
BMS is a carpet manufacturer. I was responsible mainly for the exportation department and in charge of marketing and web-advertising mainly on Alibaba.com and Tradekey.com, mail communication, as well as calling and meeting customers.
as a fresh graduate, I helped a colleague to develop his agency. I was among the founding fathers who contributed in developing the social media and the website of the agency. (www.kapitalhealth.com)
Wrote and taught dynamic lesson plans, facilitated and supervised extracurricular activities.
additional information ; 2011-2012: Student of master degree (English aggregation)
