IT Manager
Classical Palace
Total years of experience :19 years, 1 Months
Manages information technology and computer systems including head office, 6 sister companies and site offices
Co-coordinating with ERP team
Managing IT staffs
Work closely with departmental managers to determine the maintenance and growth needs of the network
Design, Develop, implement and coordinate systems, policies and procedures
Ensure the Security of network, data.
Perform and ensure the backup for the data
Secure the confidentiality for the entire organization
Handle annual budget and ensure cost effectiveness
ITD Asset management
Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis
Maintain structured IT infrastructure by using latest technology
System audit and asses their outcomes
Administers of office Systems, Servers, Desktop, Applications and Database (Windows server, Active directory, DNS, Firewall, Antivirus, and Servers etc.)
Responsibilities:
• Manage entire IT of the company.
• ERP Development, Implementation and Training
• Maintains computer hardware and software applications through the use of service contractors for the purpose of ensuring availability of instructional materials and district operations.
• Participates in meetings for the purpose of conveying and/or gathering information required to perform functions.
• Prepares a variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
• Responds to inquiries for the purpose of providing information and/or direction
• Manage and administration of office Systems, Application and Database (Windows server, Active directory, Antivirus etc.).
• Collect functional and technical requirements from the department.
• Prepare technical documents and design documents.
• Improve productivity through giving new techniques to the employees
• Migrate and upgrade software and database from different platform and different version.
• Database designing and programming including writing complex stored procedures, functions and Triggers.
• Interact with client and discussion on technical requirement of Kiosks solution and HRMS System.
• Plan, design, code and test a software development.
Interact with the clients and vendors to discuss functional and technical requirements
Improves operations by conducting systems analysis; recommending changes in policies and procedures
Installation, managing, configuration and administration of IT infrastructure (Router, Switches and firewall), Application and Database
Manage and coordinate the development and implementation team
Prepare technical and design documents e.g.: Project Plan, data flow diagram, schematic diagram etc.
Handling support and feedback with clients and vendors
Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Prepare operation and technical manual
Designing, development and modifies modules based on functional and technical requirements
Database designing and coding including writing complex procedures, functions and Triggers
Migration - software from different platform to needed platform
Prepares and installs solutions by determining and designing system specifications, standards, and programming
Installation, Implementation and training of MenaITech HR and Payroll management Solution (Technical).
Prepare various reports as per the requirement from the senior management as well as client
Kiosk device and application development, installation, implementation and training
Application development and implementation
Testing process through unit testing and bug fixing
Perform Daily backup operation for Database, System data to ensure that all the data backed up (Scheduled and Manual)
Database administration and development
Recovering data from the failure of both hardware and software
Troubleshooting and maintenance of hardware as well as software
Testing the product to ensure that it operates good and satisfactorily
Interact with client and discussion on requirement. Providing technical and functional support to on all the procedures and complexities involved in Dynamics AX including GL, AR, AP, FA, Bank Management, Inventory and HR Modules
Involved in Database designing and programming including writing complex stored procedures, functions and Triggers.
Responsible for analyzing, testing and implementation of the ERP.
Carrying out data migration from various platforms to SQL Server.
Planning, designing and developing application on .Net environment using vb.net and C#.net technology.
Installing, configuring and administering ERP (Microsoft Dynamics AX 2009)
Generate reports using crystal reports and SSRS (SQL Server reporting service)
Software installation, administration, and implementation (ERP, OS (Windows 2003), Active Directory, Server, Database, Antivirus and Backup database/files etc.)
Maintain and improving existing software system and processes
Do troubleshooting and maintenance
Finding the bugs and fixing them
Manage the team on development and test environment
• Forecasting requirements.
• Worked on all the phases of software development lifecycle, Database design, from gathering requirements to design, development, testing, implementation, and support.
• Follow ups for developing software system with three tier architecture.
• Generate reports using crystal report and SQL reporting services.
• Online troubleshoot and maintenance.
• Managing and maintaining office hardware, network and software.
• Tools used: SQL Server 2005, VB 6.0, Crystal Reports
• Planning, designing and coding of forms, tables and reports.
• Office system administration and maintenance.
• Software installation and maintenance.
• Involved in database programming including stored procedures, functions and triggers.
• Implementation and training.
• Ongoing troubleshooting and maintenance
Tools used: VB 6.0, Crystal Reports, Data reports, MS Access, SQL Server 2000.
• Planning, designing and coding of forms, tables and Reports.
• Software installation and maintenance.
• Hardware sales, service maintenance and Service.
• Graphic designer.
• Ongoing troubleshoot and maintenance.
Tools used: VB 6.0, MS Office 2000, Data Reports, Photoshop
Master in Computer Application.
Master diploma in internet architecture from SSi(Software solutions integrated)