Office Manager
degremont
مجموع سنوات الخبرة :18 years, 10 أشهر
Administrative
• Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Dealing with contracts and government regulations.
• Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
• Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
• Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
• Responsible of all project cars in terms for preventative and corrective maintenance, registration, safety conditions.
• Evaluating staff performance through objective, KPIs and annual appraisal.
• Responsible for all expats accommodation like Car rentals, Home Rent.
• Develop energy efficiency procedures.
• Minutes the weekly management meeting and follow up actions points.
Communication
• Supervise, draft and manage the production and distribution of the company newsletter, videos, posters, brochures and other media material.
• Organizing all events, conferences for Egypt Branch and projects.
Health & Safety
• Reviewing HSE regulations as per the Egyptian Law
• Member of Safety Committee
• Responsible for the waste management inside the project
• Performing annual MSVs (Managers Safety Visits) in the plant and report non - conformity activates.
•Assisting in / drafting Company Policies & reviewing Company's Contracts as per the standard procedures.
•Liaise with other agencies, organizations groups, and Embassies.
•Operating the international affairs.
•Arrange for / Update Company's memberships.
•Manage all travel itineraries, Visa issuing, hotel bookings.
•Assisting the CEO in: Arranging Meeting, Reports, Expenses reimbursement.
•Coordinate office staff activities to ensure maximum efficiency, Manage internal staff relations
•Anticipate needed supplies.
•Hold meetings with the senior management to review performance of the company and the staff.
•Prepare Minutes of Meetings and Action Plan Report for Executive Management Meetings.
•Demonstrating & choosing data displayed on the company website
•Ad Hoc administrative assignments.
Establish, maintain, & update files, Database, records & other documents.
Preparing Minutes for the weekly Management Meetings/ preparing Action Points for Internal Control Committee.
Receiving / Lodged Customer Complaints to the CRM Module System.
Coordinate and perform a range of staff and operational support activities for the department.
Maintain appointments /schedules/calendars electronically using Microsoft Outlook
Supporting and assisting the Tariff Committee by gathering information and data on other Banks, as well as establishing information hub for other Banks developments/ products in UAE.
Assisting the Department Head for preparing all documents pertains to Cooperate Governance
Coordinator for Tatweer Committee ( Suggestion Scheme )
Tasks:
1- Screening all Suggestions forms lodged by Staff via Intranet / hard copies and acknowledge the receipt of the same.
2- Prepare the agenda for each meeting.
3-Follow up the status of each idea,
4- Coordinate with the concerned departments with regards to Awards / Certificates.
Acting as Department wise Training Coordinator
Tasks:
Coordinate with line Managers to identify the training needs for the existing staff.
Arrange periodical meetings with the Head of Department, Supervisors and Employees if the T&D Dept. requires it.
Keep the employees aware of the upcoming training courses.
Look after the training plan for the employees with T&D Dept. and ensure that it will be submitted on time.
Coordinate with line Managers to nominate candidates for In-House, Local, External training courses.
Screen GM's in-coming corresponding mails and respond to routine items not requiring the GM's attention according to instructions and standard procedures.
Take care of expense reports for GM, prepares documentation for administrative related matters, including approval processes.
Interviewing / Meeting / evaluating new suppliers (Travel Agencies, Advertising Agencies, etc.).
Prepare Monthly / Quarterly / Annual Reports and forward reports to Japan / Philippines offices.
Handle highly confidential and non-routine information for the General Manager.
Manage and maintain executives' schedules.
Prepare memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software
Travel: All travel and Itinerary arrangements. This includes any airline/hotel/car reservations; ensure that any expenses incurred are tracked for reimbursement at the end of the month.
Leasing with the Japan / Korea / Philippines Offices to carry out appropriate task
Arrange / participate in conference calls with the headquarter offices.
Preparing / Maintain Inventory Reports.
Ad Hoc administrative assignments.
Basic HR Tasks
Recruit, screen, and interview job candidates.
Responsible for housing, car rentals of the new staff / office delegates.
Process data related to Staff Records, Overtime, Attendance Records, leaves, CDOs.
Scheduling full-time job applicants and coordinated applicant testing and pre-employment physicals.
Assisting in introducing flex benefits program and facilitated employee meetings.
Responsible for visas (inbound and outbound) for employees of the company.
Handling all customer queries.
Immediate assistance for urgent customer needs and complaints, recognizing customer problems and resolving, and preparing all necessary reports in compliance with company’s procedure and guidelines.
Coordinating between Customers and the spare parts division if the same is not available at the service centers.
Providing Technical assistance to the end users on all types of SAMSUNG products available in the region
Handling all Samsung campaigns and marketing related queries.
Resolving Customers emails queries via Middle East website.
Handling GCC queries.
Maintaining customer database on SAP system.
My major was Translation and Lingustics Studies