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Raquel Ramos, Insurance Officer

Raquel Ramos

Insurance Officer·New Mowasat Hospital-Pharmacy Department

Kuwait

Bachelor's degree, BS Pharmacy

Work experience

Total years of experience: 17 years, 6 months

Insurance Officer

December 2011 - Present

New Mowasat Hospital-Pharmacy Department

Al Kuwait, Kuwait

December 2011 - Present

Process medical insurance claims, post bill amounts and calculate co-payments;performs clerical task such as filing, compiling and maintaining prescription records;answer telephone inquiries, referring callers to pharmacist when necessary

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Front-end Supervisor

January 2009 - December 2011

The Sultan Center

Al Kuwait, Kuwait

January 2009 - December 2011

Greeting and answering customers questions and inquiries and providing information related to the store;assisting manager in supervising the cashiers at the counters;ensuring proper performance and as needed operating cash register;provides training for new cashiers;compiling, preparing and maintaining reports and records;answering telephone calls and handling complaints when necessary

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

Centro Escolar University

March 2002

March 2002

Bachelor's degree, BS Pharmacy

Philippines

GPA (percentage): 82.83%

GPA (percentage): 82.83%

Passing rate for Pharmacy Licensure Examination

Skills

Computer literate;well versed with MS Office(Words;Excel;Powerpoint)

Expert

With good communication skills both verbally and in writing in English

Expert

trained in processing insurance online approvals as per their corresponding online system

Expert

Highly motivated; can adapt to new environment easily and can work independently or collaboratively

Expert

Familiar with advance medical terminologies

Expert

Functional knowledge of insurAnce companies and claims information

Expert

Languages

English

Expert

Arabic

Intermediate