rasha al-absi, Snr adminstration -acting as head of the unit

rasha al-absi

Snr adminstration -acting as head of the unit

WFP

Location
Yemen - Sanaa
Education
Bachelor's degree, DIPLOMA
Experience
10 years, 8 Months

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Work Experience

Total years of experience :10 years, 8 Months

Snr adminstration -acting as head of the unit at WFP
  • Yemen - Sanaa
  • August 2005 to August 2012

i am curently working woth United nation yemen

Customer Relation Rep at International Bank Of Yemen
  • Yemen - Sanaa
  • January 2005 to August 2012

► Jan. 2005 -August 2005- International Bank Of Yemen- Customer Relation Rep. / Sana'a

• Responsible for all duties of oil & petroleum companies, embassies & organizations.
• Open & close accounts.
• Responsible for Bank's over draft and Bank's loan.
• Check Cheques reconciliation and Money Transfer.
• Responsible for preparation of payment vouchers & corresponding cheque for suppliers.
• Follow up with the customers for any transfer and reconciliation related to any companies.
• Prepare daily reports.
• Other duties assigned by supervisor.

Customer Service Dep at VIP Section
  • Yemen - Sanaa
  • January 2002 to December 2004

► 2002- 2004 Spacetel Yemen Telecommunication Com. /Customer Service Dep. VIP Section.

• Answer incoming & outgoing calls.
• Solve all problems related to VIPs.
• Deal with individual customers, VIPs & meet them.
• Back the supervisor up in VIP section during his absence.
• Follow up after VIPs bills & payments.
• Issue bills & going over it if there is a problem.
• Transfer calls & send faxes.
• Change sim, activate & deactivate lines for VIPs.

Education

Bachelor's degree, DIPLOMA
  • at Sana'a University
  • December 2002

• 2000 - 2002 Professional level certificate from YALI. • 2000 -2002 Faculty of Languages - Second year in Sana'a University.

Diploma, انجليزى
  • at المعهد الامريكى
  • January 2000

• 1998-1999 High School Certificate.

Diploma,
  • at Yemen American languages
  • January 2000

I have fill experience in united nation world food programme for 8 years in administration and other fileld . HR Finance procurment

Specialties & Skills

Procurement
Customer Relations
ADMISTRATION
Human Resources
CUSTOMER INTERACTION
CUSTOMER SERVICE
ETIQUETTE
MONEY TRANSFER
PAYMENTS
PETROLEUM
RECONCILIATION
TELECOMMUNICATION
VOUCHERS

Languages

Arabic
Expert
English
Intermediate
Armenian
Intermediate

Training and Certifications

In Aman (Certificate)
Date Attended:
June 2012
Valid Until:
June 2012
AND OTHER CORCESS ALSO IN AMMAN (Certificate)
Date Attended:
June 2012
Valid Until:
July 2012