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RASHA AL AFGHANI, Assistant Operations Manager

RASHA AL AFGHANI

Assistant Operations Manager·Dania Group

Qatar

High school or equivalent, airline ticketing & travel management course

Work experience

Total years of experience: 16 years, 6 months

Assistant Operations Manager

September 2020 - Present

Dania Group

Doha, Qatar

September 2020 - Present

Company industry:
Hospitality & Accomodation
Job role:
Administration

Marketing Coordinator

March 2019 - March 2020

Jack of spades for marketing

Doha, Qatar

March 2019 - March 2020

Company industry:
Marketing
Job role:
Marketing and PR

Operations Coordinator

November 2017 - February 2019

QAFAM

Doha, Qatar

November 2017 - February 2019

Company industry:
Facilities & Property Management
Job role:
Administration

CUSTOMER SALES AND SERVICE AGENT

November 2014 - September 2017

Emirates Airlines

Doha, Qatar

November 2014 - September 2017

Company industry:
Airlines
Job role:
Hospitality and Tourism

holidays and ticketing officer

August 2008 - December 2013

confident travels

Doha, Qatar

August 2008 - December 2013

Arranging flights and insurance
Booking hotel rooms
Collecting and processing payments
Sending out tickets to clients
Keeping clients up to date with any changes
Dealing with complaints or refunds

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

NATIONAL EDUCATION CENTRE

May 2008

May 2008

High school or equivalent, airline ticketing & travel management course

Qatar

Skills

Airlines
Expert
Airlines
Expert
teamwork
Expert
teamwork
Expert
Airlines
Expert
Airlines
Expert

Languages

Arabic

Expert

English

Intermediate

Hobbies and interests

boxing, basketball