رشا العقاد

MSI is a Washington, DC metro area international development firm with a 30-year history of helping to deliver development results across the developing world. In 2008, it became the America’s operation of the international development arm of Coffey International Limited. Since that time, MSI has greatly expanded its ability to respond seamlessly and flexibly to client needs with its sister offices in the UK and Australia. Operate in some of the most challenging and political and economic climates in the world, including Pakistan, Afghanistan, South Sudan and Iraq. MSI currently employs 800 development experts in the fields of public sector management, monitoring and evaluation, governance and anti-corruption.

Roles and Responsibility
To facilitate and deliver workshops for USAID staff and Implementing Partner (IP) staff, report to MESP Chief of Party and work closely with training specialists based at MSI’s headquarters and with the MESP technical team in Amman to develop and/or adapt training materials prior to delivery, will maintain training records, including the calendar of courses, course materials and evaluations, participation records, etc. and will liaise as needed with USAID staff, including the USAID Mission Training Coordinator, to ensure smooth preparation and delivery of training workshops.

Main Deliverables:
• Trainings & Workshops:
- Development and delivery of Theory of Change Training for USAID IPs and Mission Staff
- Delivery of Causal Logic and Adaptive Management Training for USAID IPs and Mission Staff
- Delivery of Developing/Selecting Performance Indicators Workshop
- Delivery of Activity M&E Learning Plans and Documenting PIRS (AMELP/PIRS) Workshop
- Delivery of Data Quality Assessment Workshop (DQA) for USAID IPs
- Delivery of Data Visualization Workshop for USAID IPs
• Apprenticeship Program:
Hold responsibilities for training module development, training delivery, monitoring of training and training impact assessments of the program that aims to provide people with the equivalence of at least two years of USAID M&E experience, with the objective of expanding the pool of USAID job-ready people who can immediately be productive in M&E roles at USAID activities.
• USAID/Jordan MEL EXPO
Develop and manage all activities related to the MEL EXPO for USAID IPs to showcase their Activities’ work and achievements and help increase exposure of USAID Activities.
• EDY Assessment
I took part as a focus-group discussion facilitator for the different targeted groups (Principles, Teachers, students, parents & community leaders), in a study that is examining how the construction of new schools and expansion of existing schools have affected students’ abilities to study and learn and the environment of these schools.

INJAZ Jordan (June 2013-June 2016)
INJAZ was founded in 1999 as a USAID-funded project under Save the Children with the mission to inspire and prepare youth to become productive members of their society and accelerate the development of the national economy. In 2001, INJAZ became an independent, nonprofit organization in an event under the Patronage of Her Majesty Queen Rania Al Abdullah II. Over the last 15 years, INJAZ has operated and implemented its programs with the support of the public and private sector and over 23, 200 volunteers; impacting the lives of over 900, 000 young Jordanians in schools, youth centers, and colleges and universities throughout Jordan.

Roles and Responsibility
- To be responsible for the successful design, development, implementation and evaluation of curricula to suit locally and regionally available skills
- To be responsible for the successful design, development, implementation and evaluation of trainings and training kits
- Develop the work readiness skills and financial literacy for young Jordanians to become more competent.
- Ensure that Jordanian education and youth development systems better equipment to provide quality and relevant education.
- Manage, train volunteers and guide them through the implementation process.
- Promote the culture of volunteerism.
- Ensure high quality of curricula programs outputs, financial position and brand equity for long term sustainably
- Ensure the Jordanian private sector is increasingly engaged in youth development and is more socially responsible.
- Manage training and kits production components.
- Prepare, edit and revise different types of reports and presentations for different parties (private sector companies, Ministry of Education, and other NGOs).
- Report timely and accurately on related activities to direct supervisor.


Achievements:
- INJAZ Top Achiever 2015 Award
- INJAZ Top Achiever 2014 Award
- INJAZ Quality Output 2013 Award
- Developed new programs including:
- My Wellbeing Program 1 & 2
- Money & Banks Program
- Managing My Finances Program
- Company-Startup Program- Schools
- My Team Program
- Ethics at Work Program
- Business & Entrepreneurship Program “ Presentation Skills”

- Adapted & localized programs including:
- Goal Program 4 modules (provided from Women Win institute through standard chartered Back):
 Be Your Self
 Be Money Savvy
 Be Healthy
 Be Empowered
- Destination Imagination Program

- Developed National Financial and Social Education Program
(A National Initiative led by the Central Bank of Jordan)including:
- Framework and Learning Outcomes for grade 7 -12
- Grade 7 Financial Education Program
- Grade 8 Financial Education Program
- Grade 11 Financial Education Program
- Grade 12 Financial Education Program


- Developed INJAZ Action Plan for Economic Empowerment of PWDs through Empowerment Okinawa (JICA Training)
Partnered with HCD - MoSD -MoL -ACC -CSB, in the National Junction Action Plan for Economic Empowerment of PWDs (مكاني بينكم)

CMCS provides integrated 360-degree sustainable project portfolio management solutions. Diagnose the organization's project management maturity by identifying their strength and weakness using OPM3 to identify the opportunities and threats of needed performance improvements. Then optimize the selected processes through the development of policies and ISO based standard operation procedures coupled with a role-based professional development program, aligned with internationally recognized certifications that will train the organization's team on how to better manage their projects. CMCS will implement an enterprise project portfolio management software applications to communicate a "single version of the truth" for projects managed by the organization. Developing the PMO will be crucial to allow the organization to own the completed solution and ensure successful change management and continuous improvement. CMCS can provide professional project management resources to sustain the PPM solution operation and achieve the desired results. CMCS' PPM 360 solutions are adaptable to all sizes and types of projects across all industries. Through CMCS' 15 offices, our team has delivered PPM services to more than 2, 000 clients in 32 countries across 5 continents over the past 28 years.
Roles and Responsibility
- Prepares the annual Business Development Plan
- Lead and develop staff by identifying training needs.
- Define and follow up of yearly targets and objectives.
- Develop and implement strategies for new products and services.
- Determine new opportunities by analyzing business needs.
- Provide direction, guidance to the department to ensure alignment with the Company’s strategies
- Design, and develop training materials and assure the successful implementations

Achievements:
- Developing a “Scheduling and Planning” training package in three levels
- Designing a “ Sales” training course for non-sales
- Supervising and insuring the successful implantation of other courses like PMP EOT …
- Establishing a partnership with Jordan Engineering Association
- Supervising the company projects such as (MARSA ZAIED at Aqaba, Sama 4 projects, AL Salt governmental hospital….)

Al WASL Training & Marketing Co is a privately owned company with over years of experience in the delivery of Consultancy services and training. Placed on the leading edge of the Professional Skills trainings and capacity building industry locally, nationally, and regionally. Since its inception in 2009, Al WASL has been providing the market with a wide range of unparalleled Training services and professional management consulting. And has built a firm reputation for delivering premium services to its clients based on its renowned Complete Quality Solution concept applied to every project. Al WASL has established a number of partnerships with international organizations such as ILM, EDEXCEL, and the Collage of LCC.

Roles and Responsibility
To manage, support, and supervise the business development department. This department is responsible for the acquisition of new projects and project bids. In the Training & Consultations field the business development department mainly supports management by providing analysis for evaluating new business opportunities such as in/out licensing, collaborative research and development agreements, joint ventures, mergers and acquisitions.

Achievements:
- Project Owner (researching - planning - proposal writing) and Project Manager of a ICPT project (International Certificate of Professional Trainer)
ATOT Program applied for dvv International - Jordan to Provide Certified Training for Trainers of SDTC/ZENID in the field of development. This Program of the Professional International Trainer (Certified Trainer), is the first program in the Arab world delivered to trainees in an international methodology of high quality standard, where the participant receives a certificate of international accreditation of one of the best institutes of Britain and U.S after passing tests and offers the required training skills and submitting their training assignments completed.

Event Management Company)
It’s Different established in 2011 in Nablus Palestine, with new concept of combining a group of services and delivering it in a different way such as wedding services, conferences and exhibitions, live entertainment, Light and Sound systems, Flowers, Translations and Organization of big events. With our purchasing power, we bring value-added solutions to the site selection and planning process for clients both large and small. We offer a network of seasoned professionals able to fulfill your needs as they relate to convention, conference and meeting planning, from site selection to planning and consultation as well as on-site management.

Roles and Responsibility
•Consultation from site selection to planning wedding, conferences and exhibitions
•researching markets to identify opportunities for events
•producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
•agreeing to and managing a budget
•planning room layouts and the entertainment program
•coordinating staffing requirements
•post-event evaluation

Achievements:
•Establishing my own business “events management “and to gain more than 30% of the market share in Palestine in year 1.
•Starting the initiative of “better planet” using recycling in event

Business Education program)
INJAZ Palestine is an NGO and part of the global organization Junior Achievement Worldwide. Which prepares young people for the real world by bridging the gap between the education system and the skills required for entering the job market.

Main Responsibilities:
•To contribute to the building and maintaining of partnerships with local business and industry leaders
•Conduct meetings with private sector companies, Ministry of Education, Universities and schools to promote INJAZ
•Supervise and monitor implementation of INJAZ programs at schools and universities for all North area.
•Managing the budget for my area
•Being responsible of the fundraising in my Area according to INJAZ plan
•Prepare progress and evaluation reports at the end of each cycle
•Maintaining strong relationships with local media and coordinate local public relations initiatives.
•Manage and supervise evaluation projects including preparing forms for INJAZ programs, analyzing these forms
•Manage PR matters such as writing and following up the publication of press releases in newspapers and websites, and coordinate with local radios stations to broadcast spots, etc.
•Participate in developing the strategic plan for the institution
•Conduct and facilitate orientation training (Training for Trainers) for INJAZ volunteers
Achievements:
- I achieved the highest number of students among all regions as well as the highest growth rate at the same time
- Useful Links:
http://www.maannews.net/arb/ViewDetails.aspx?ID=337516
http://career.najah.edu/node/8926
http://eng.najah.edu/ar/news/3606
http://www.alfajertv.com/news/13448.html

AMRA Training center is one of the first venture into the Palestinian Information Technology marketplace. The Training Centre started formal high-end Microsoft technical training in June 1998. The outstanding success of the training center has exceeded expectations by many folds, this leads to the creation of AMRA Testing Centre and AMRA Languages Department.

Main Responsibilities:
Responsible for the company's business plan, the monthly action plan, promotional Campaign, Designing training programs, Evaluating the effectiveness of training programmers and learning outcomes, and responsible for the Employees Development.

Main Responsibilities:
- Carrying out training needs analyses.
- Defining the skill-sets needed to perform different roles.
- Carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels.
- Designing training programs appropriate to the skills needed.
- Developing an appropriate mix of formal and informal development activities.
- Ensuring the learning environment and resources support learner needs.
- Designing course materials and other documents such as handouts, manuals and exercises.
- Preparing the learning environment and resources, including setting up IT equipment where appropriate.
- Delivering training programs in both a formal or informal setting.
- Supporting and coaching learners using learning technologies to deliver skills.
- Evaluating the effectiveness of training programs and learning outcomes.

Achievements & Training Topics:
- As a trainer, to be one of the best trainer in Palestine in a short period of time in a field which is not related my major.
- Specialist in Financial Analysis using MS Excel (different levels)
- Specialist and certified in Cambridge IT Diploma
- ICDL Trainer ( International Computer Driving license)
- Executive Secretary & Office Management Trainer
- Specialist in Business Communication (different levels)