رشا آني

Function: Responsible of generating all the reports to be submitted to the client (Buyers Engineer, Project Company and Ministry of Public Works)
Immediate Supervisor: BOT / DBO Project Manager
Daily work:
• Prepare the DBO / BOT Daily Progress Reports for all the Departments.
• Prepare the DBO/ BOT Weekly Progress Reports to be submitted the client (Buyers Engineer).
• Prepare the DBO/ BOT Monthly Progress Reports to be submitted to the client (Buyers Engineer, Project Company and Ministry of Public Works).
• Prepare the Pipeline Monthly Progress Report.
• Check all the Consortium and Subcontractors Daily/Weekly reports.
• Direct Communication and Coordination with the Consortiums and the Subcontractors to submit the relevant reports and data.
• Updating the Server with all reports/documents/site pictures related to all departments related to DBO and BOT.
• Prepare and update the Minutes of Meetings and the necessary reports required for Management and Project Company Bi-weekly meeting)
• Maintain a well-organized filing system

• Organize the President’s and Vice President for Academic Affairs calendar.
• Reply and follow up on emails and take the necessary action accordingly.
• Prepare the daily mail folder, letters and correspondences.
• Continuous communication and coordination with internal departments and external entities such as PUC and MOD to finish the assigned tasks.
• Arrange for Board of Trustees and other meetings, prepare the agenda, take minutes of meetings, and process the recommendations and follow up on items.
• Assist other departments with the work whenever needed.
• Maintain a well-organized filling system.
• Manage the driver daily work.
• Manage telephone calls and inquiries.

Marketing Tasks: Responsible of all communications and work related to the newspapers, radio stations and marketing agency.
• Direct communication with the newspapers and Radio stations for Ads offers.
• Prepare the press release for the newspapers.

Social Media: Responsible for the management and execution at Instagram content as an online marketing strategy to attract K- Tech potential target.
• Work closely with the marketing and production agency to create the marketing campaign/ plan and to
• Create and manage the weekly Instagram calendar of content, which enlighten audiences and promote K-Tech message and take decisions on sponsoring and promoting Ads on Instagram as per our marketing plan.
• Manage social media promotion budget and track all expenses.

NAS is an international aviation services provider that offers comprehensive ground handling solutions, cargo management, terminal and lounge management, meet-and-assist services retail customers and the world's leading airlines. From its base in Kuwait, the company operates in 17 countries and over 32 airports.
Function: Managing and controlling the GCEO Office to work efficiently. Responsible for leading the work of the office, maintaining work system that enable and encourage the optimum performance of the office and all departments and stations within the business unit.
Immediate Supervisor: Group Chief Executive Officer.
Daily work:
•Organize a very complicated calendar that includes all the business trips and meetings inside and outside Kuwait.
•Reply and follow up on emails and take the necessary action accordingly.
•Prepare the daily mail folder, letters, contracts and correspondences.
•Daily communication and coordination with 17 Stations in Africa and Middle East region to finish the assigned tasks.
•Continuous communication and coordination with internal departments to finish the assigned tasks.
•Daily coordination with the consultant office in Lebanon to finalize all agreements.
•Arrange all the necessary for the business trips of the GCEO (visa, ticket, meet & assist, hotel, transportation and arrange the meetings with the clients).
•Do all arrangements for NAS guests and clients arriving to Kuwait.
•Internal meetings: Arrange the meetings with NAS Internal staff from different departments.
•External meetings: Communicating with potential clients and arrange external meetings (BoD, QBR, WEF etc..).
•Maintain a well-organized filling system.
•Prepare and scheduling expenditures (petty Cash).
•Manage the driver daily work.
•Manage telephone calls and inquiries.

• Maintain the VPAA’s calendar commitments and meetings.
• Maintain VPAA’s emails.
• Prepare the daily mail folder, letters and correspondences.
• Communicate with AOU President Office, four Deanships, 10 Branches and all related Departments.
• Coordinate travel and accommodation requirements.
• Maintain a well-organized filling system.
• Prepare the annual budget and scheduling expenditures (petty Cash).
• Prepare all academic reports such as:1) Monthly, quarterly, semi- annual & annual reports, 2) Reports to be discussed in the University Council, Executive Committee & Board of Trustees, 3) Revalidation reports, 4) VPAA achievements and others as per the request of the VPAA and the top management.
• Prepare presentations that will be presented in the University Council, Executive Committee & Board of Trustees.
• Arrange for meetings and take minutes of meetings and process the recommendations/decisions after each meeting.
• Manage telephone calls and inquiries.
• Any other tasks assigned by the VPAA.

Open University - United Kingdom
• Coordinate the validation and re-validation process (Institutional Review, Revalidation of the Academic Programs and Revalidation of the Branches).
• Prepare all the arrangements and requirements for the Partnership Conference that is held once every three years (Coordination with the OU to finalize the agenda, attendees list, travel arrangements and preparing the venue of the conference). During my work at AOU, I arranged two Partnership conferences: the first one was in Jan 2014 and it was held in AOU - HQ in Kuwait and the second one was on Jan 2017 in OU- UK premises in Milton Keynes.
• Follow up with the Open University Centre for Inclusions & Partnership (OU- CICP) regarding academic, finance and partnership issues.
• Manage the External Examiner process: new appointment and extension of the EEs - arrange all requirements of the Central Examination Committee (CEC).
• Arranging for meetings between OU management and VPAA in Kuwait and UK.

Committees responsible of:
• Academic Committee (AC): Quarterly Committee chaired by the President and includes the Vice Presidents, Deans, Head of Examination Department and Head of Quality Assurance Department and four Branch Directors.

• Central Examination Committee (CEC): 3 times a year after the examination period of each semester. The Committee is chaired by the VPAA, Deans, Head of Examination Department and Head of Quality Assurance Department, OU - CICP members and the Chief External Examiners.

• Course Equalizing Committee: Held after the beginning of each semester. Chaired by the VPAA, Deans, Head of Examination Department and Head of Quality Assurance Department.

• Deans’ Group: Every Tuesday from each week. Chaired by the VPAA, Deans, Head of Examination Department and Head of Quality Assurance Department

Daily work:
•Maintain the VPAA’s calendar commitments and meetings.
•Maintain VPAA’s emails.
•Prepare the daily mail folder, letters and correspondences.
•Communicate with AOU President Office, four Deanships, 10 Branches and all related Departments.
•Communication with the Open University - UK related to institutional and program validation.
•Coordinate travel arrangements and accommodation requirements.
•Prepare the annual budget and scheduling expenditures (petty Cash).
•Prepare all academic reports and presentation to be discussed at the University Council, Executive Committee & Board of Trustees
•Arrange for meetings and prepare the agenda, minutes of meetings and process the recommendations/decisions after each

• Prepare all types of documents related to department’s activities.
• Deals with enquiries from both, within and outside of the company
• Manage the calendar and arrange for daily meetings.
• Follow up with the departments and staff to finalize the work.
• Keeps track of all relevant filing and paperwork.
• Arrange business trips, appointment, and training for the department members.
• Prepare minutes of meetings.
• Other related duties and special projects as assigned by management

Function: Support the sales process of the DSU (Direct Sales Unit) and produce MIS reports on the performance of the sales team and the branch and provide all kind of administrative work.
Immediate Supervisor: Head of Sales Department.
Daily work:
•Prepare the daily MIS report to be submitted to senior management.
•Process loan applications/Credit Card applications in coordination with the Branch Operation Manager.
•Handle opening and closing of accounts procedures as per policy.
•Process customer requests for cheque books, ATM cards, Dbanking and their delivery in coordination with Electronic Banking Dept.
•Perform the weekly/monthly reports based on the performance of the sales staff.
•Perform the incentive according to the performance of each sales staff.
•Perform customer calls to collect feedback on DSA behavior, professionalism and attitude to ensure that our agents are representing the bank in the best possible manner.
•Manage the filing system, calls and meetings.