customer relation officer (CRO)
Arab Bank
Total years of experience :14 years, 9 Months
• Sell existing and new customers banking services and products.
• Handle transactions and answer customer questions.
• Deal directly with customers handle and resolve their complaint either by telephone, electronically or face to face
• Follow up on customer interactions
Manage administration
helping customers and selling credit cards product through phone
• Provide clients with smooth line of service to assist them dealing.
• Follow up with clients and referrals provided by the company.
• Negotiate transactions closings.
GPA: 2.6 (Good) , minor:mass communication