Rashad Falatah

- Lead the IT and infrastructure team, ensuring the smooth operation of technology systems.
- Administered the ORION™ ERP system, ensuring optimal performance and user satisfaction.
- Played a key role in managing IT contracts and vendor relationships.
- Follow up requirements of departments regarding computers (software & hardware), and any IT related Jobs. Making backup copies for Software and data.
- Supervise and follow up on the Maintenance of the hardware and software with concerned suppliers.
- Provide technical support for all departments.
- Manage the privileges &authorities system, and supervise in loading of software.
- Follow up on the System work.
- Support materials department regarding IT procurement.
- Supervision and follow-up to the machines listed below in terms of maintenance, software, and all the related things:
- A fingerprint Machines and Attendance systems.
- Manage the Central Machine in addition to Extensions and print the
monthly bill from a Central as per extensions.
- Make inventory for all Machines.
- Provide reporting periodically.
- Management and follow-up of the servers.
- Technical Support for users.
- Preparation of the PR.
- Follow up with the suppliers to get suitable prices.
- Follow up and review the maintenance contracts for the suppliers.
- Manage Information Technology and Computer Systems.
- Manage Telephone and Data Networks.
- Manage Complete Network Infrastructure.
- Plan, organize, control, and evaluate IT and electronic data operations.
- Design, develop, implement, and coordinate systems, policies, and procedures.
- Ensure the security of data, network access, and backup systems.
- Maintain Inventory related to Information technology.
- Act in alignment with user needs and system functionality to contribute to organizational policy.
- Identify problematic areas and implement strategic solutions in time.
- Audit systems and assess their outcomes.
- Preserve assets, information security, and control structures.
- Handle annual budget and ensure cost-effectiveness.
- Make recommendations about the purchase of technology resources.
- Manage Contracts IT-related, communications, etc.
- Support Clients with New technologies and worksheets.
- Perform as a member of an application support team for ERP systems users throughout the organization and its partners.
- Work with ERP systems users and management to determine appropriate system configuration and setup.
- Assist ERP systems users with data conversion. Thoroughly understand ERP database schema.
- Assist with testing new releases of ERP systems prior to use in a production environment.
- Create documentation and procedure guidelines for ERP systems
users.
- Define the user's authority and privileges with the approval of database owner upon the user department's request
- Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization.
- Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes.
Work as a Systems Analyst with knowledgeable persons throughout the organization to help define user needs and develop data processing solutions.
-Analyze and troubleshoot ERP system issues reported by end users. Design, develop and maintain reports used by technical staff and ERP systems users

● Created / modified database objects such as tables and stored procedures in MS SQL Server 2019 in the development of applications.
● Developed and maintained data interfaces between accounting and warehouse management systems.
● Developed a chat system based on the TCP/IP protocol using WFA coded in VB.net via Microsoft Visual Studio 2019.
● Coordinated with the IT team to provide business process improvement and then prepare the necessary specifications.
● Day-to-day operations of managing ERP system and solution - software deployment and upgrades, system setup, system administration monitoring, incident resolution, problem management, configuration and change management, security management and capacity planning.
● Developing an ERP project that comprises payrolls, the creation of customer accounts, vendor accounts, cash and check Receipts, and more. It also generates reports, such as payrolls, and customer statements.
● Development and maintenance of applications using the following technologies: Microsoft SQL Server, ASP.NET, C#, HTML, CSS, -SQL, Windows Server, and Visual Studio.
● Contribute to the development and test phases in the software development life cycle.
● Modified existing software to correct errors, adapt to new hardware or upgrade interfaces.

•Provided information about available products and services.

•Interviewed clients to collect information and gather necessary paperwork.

•Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.

•Contacted IRS or other relevant government organizations on behalf of client.

•Completed and filed returns with tax departments at the local, state and federal level.

•Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations, including individuals.

•Determined staffing numbers, skills and needs.

•Analyze the skills and qualities required for each job and developed job descriptions and duty statements.

•Advertised staff vacancies, assessed applications, interviewed applicants, administered selection tests, prepared reports, and make recommendations to management about staff appointments.

•Maintained the personal records of employees on matters such as wages, superannuation, leave and training, and prepared associated management reports.

•Prepared monthly journal entries to record payroll and related transactions from the payroll administrator to the general ledger account.

•Ensured paychecks are correct and delivered on time.

•Calculated salary and overtime.

•Ensure paychecks are correct and delivered on time.

•Update new hires and terminations in payroll system.

•Prepare supporting documentation and post journal entries to computerized accounting software.

•Evaluate all cost receivables and payables on a regular basis to ensure accuracy.