رشاد بلازي, it support officer

رشاد بلازي

it support officer

Navitas

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Computer Science
الخبرات
12 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 4 أشهر

it support officer في Navitas
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2019

 Providing IT Services in an Academic environment. Delivering front-line, customer facing IT-Support.
 Trouble shooting hardware and software issues in desktops, notebooks and servers
 Microsoft Server (2008, 2012, 2016), Active directory and Group policy
 Networking maintain users on servers, maintain a company standardized image on all PCs, Installation of patches for existing software as they become available.
 Manage Anti-virus issues, Recommend and report on hardware/software upgrade requirements from time to time.
 Arrange quotes on hardware and software as required
 Ensure daily backups are taken of the server and regular backups of required data
 Maintain user PC’s including installing additional software and hardware as required and approved. Provide desktop and printing support
 Troubleshoot laptop wireless issues. Installation and configurations of operating systems, drivers, software patches and other PC Peripherals
 Maintain IT Inventory including schedule check
 Monitors and supports operation of videoconferencing systems. Troubleshoots and affects repairs to teleconferencing technology as required.
 Provide service to students and staff with audio/visual support and facilitate the checkout/check-in of various audio/visual equipment

IT Executive في Manipal University Dubai Campus
  • الإمارات العربية المتحدة - دبي
  • يونيو 2013 إلى ديسمبر 2018

Coordinator, organizes, and monitors the work of an assigned SAP project implementation.
• Involved in analyzing and defining SAP resources, functions and business processes and user needs, performing functional configuration and maintenance tasks
• Design, functional configuration, modification, or maintenance of a SAP human resources system.
• Principles of organization and management; documentation, reports etc
• Coordinate, organize, and evaluate the work of an assigned SAP project team.
• Design, develop and document complex operational and technical processes, functions, and procedures involving SAP modules.
• Perform functional configuration, modification, and testing tasks involving complex components of SAP modules.
• Analyse complex business problems involving SAP modules and develop appropriate solutions.
• Write clear and comprehensive reports, instructions, and training materials.
• Review and evaluate detailed SAP plans and project progress. Review and evaluate project deliverables.
• Train End Users on different components SAP functionalities.
• Present and lead discussions on SAP functionality as it relates to current operational needs
• To ensure that the system is implemented according to approved scope and specification to a consistently high level and that entered data is both accurate and relevant.
. Responsible for Hardware Configuration and Troubleshooting

FUNCTIONAL CONSULTANT في SAMURA INFO SOLUTION
  • الهند
  • أبريل 2012 إلى يناير 2013

SAP FUNCTIONAL CONSULTANT

SAP SD Trainer في FUTURE EDUCATION
  • الهند
  • أكتوبر 2011 إلى مارس 2012

الخلفية التعليمية

بكالوريوس, Computer Science
  • في TKM INSTITUTE OF TECHONOLOGY
  • أبريل 2011

Specialties & Skills

SAP Business One
Team Management
SAP Sales and distribution and Material Management TRAINER
Team Management and Leadership
SAP SLCM FICA FICO MM

اللغات

الانجليزية
متوسط
الملايام
متمرّس
العربية
مبتدئ
الهندية
متوسط

التدريب و الشهادات

SAP SD (تدريب)
معهد التدريب:
SAP
تاريخ الدورة:
December 2011

الهوايات

  • Playing Football,Cricket and Reading Books