Rashed Alsaad

▪ Established and managed a centralized delivery operation team, improving customer experience and streamlining internal processes.
▪ Led the implementation of a new dealership management system, overseeing a team of 30+ while introducing 60+ system enhancements to streamline operations and improve efficiency.
▪ Spearheaded customer feedback surveys at all touchpoints, providing actionable insights to enhance sales and marketing strategies.
▪ Boosted customer satisfaction by 10% through end-to-end customer experience initiatives and delivery optimization.

ssisted international and limited English proficiency (LEP) patients by facilitating the communication process. Provide required assitant with communication between patients and embassies health offices.

I was efficiently developing, support the bank image including message development and superior event planing and management, also social media content creation and media outreach.

Consulted for Starbucks for local strategic marketing projects