Cloud Solution Specialist
Microsoft Bangladesh Ltd.
Total years of experience :25 years, 3 Months
Digital transformation consultation for customers. Providing the customers cloud transformation road maps.
Plan and design solutions on Microsoft cloud services for customers.
Cloud Partner enablement and management.
Cloud Solution Architect.
Planning & design of enterprise solutions for clients.
IT security consultant for ISO 27001:2005 (ISMS)
Project resource planning
Requirements analysis
New business development
Functioned as an Onsite Support Consultant for project “Migration from Exchange 2003 to Lotus Domino 8.5” in Bangladesh, Philippines, Singapore and Malaysia to provide support to the client “Linde”.
Focused on maximizing customer satisfaction through prompt resolution of issues and ensuring compliance to SLA parameters.
Defined activities & estimates with regards to migrations. Ensured alignment of deliverables to business requirements
Involved in planning & rollout of IT infrastructure and implementation of enterprise monitoring system.
Involved in implementation of ISO 27001:2005 (ISMS) in organization.
Security risk assessment and develop risk treatment plan.
Functioned as technical team lead for various commercial projects.
Focused on identification of stakeholders, development of work breakdown structure and optimizing resource utilization across projects. Prepared schedules, quality and risk management plans, perform project closer.
Coordinated with various support teams with regards to project.
Drafted & implemented technical project plans aligned to organizational business objectives.
Developed & maintained productive business relationships with internal and external stakeholders.
Project manager for migration from Exchange Server 2003 to Exchange Server 2007,
Involved in implementation of unified communication system.
Identified system security loopholes; initiated user awareness programs and reviewed IT security policy.
Administered Wintel (AD 2003, Exchange 2003-2007, SCOM, WSUS, Windows storage server 2003, DNS, DHCP and AD Security).
Prepared project charter and defined project scope.
Achieved operational excellence through process automation.
Network & server administration including rollout of HW resource upgrade, Network capacity enhancement (LAN-WAN) & migration of Exchange 5.5 to Exchange 2003.
Migrated Active Directory from Windows Server 2000 to Windows Server 2003.
Prepared & implemented disaster recovery policy for the organization as per the BCM.
Coordinated activities aimed at implementation of projects in compliance to SLA parameters.
Manage the server and network.
Installation, configuration and troubleshooting of client workstations.
Maintenance of radio link connectivity with remote offices.
Planning and design of network infrastructure.
Installation, Maintained and troubleshoot server, Desktop and Network.