Rasmil Chenoth

Managed flight accounts, ensuring record keeping and financial reconciliation for each flight operation.
Provided exceptional customer service to Emirates Airline passengers, ensuring smooth check-in and boarding
prosess.
Managed flight disruptions with proactive solutions, maintaining high passenger satisfaction.
Coordinated with ground staff and airline personnel to ensure efficient operations.
Handled passenger inquiries and issues promptly, resolving conflicts with diplomacy.
Implemented safety and security protocols in line with aviation standards.
Conducted pre-flight and post-flight procedures, ensuring regulatory compliance.

Identified customer needs and provided personalized solution by incresing customer retention.
Customer care executive and Data entry operator worked as COVID 19 RAPID PCR customer care Executive &
Data Entry Operator at Kannur International Micro health Laboratories on contract basis.