Rateb Abu Hawieleh

 Driven and Managed $20M+, high-end Cloud, Infrastructure and new Digital Transformation business across Enterprise Commercial customers in Saudi Market in (Oil & Gas, Utilities, Telco, Financial, Manufacturing, Transportation, Professional services, retail and construction sectors) with day-to-day accountability for solution selling, negotiations, customer satisfaction, revenue, profitability, and pipeline progression
 Expanded Cloud penetration in MAL by 200% through deeper industry knowledge and scaling through mentoring partners resulted in expanded market reach and stretched capacity
 Developed and maintained elite sales skills to assess and influence customers’ needs and Vision. Increased wallet share by 35% by leveraging deep knowledge about competitor’s solution and sales strategies.
 Use community relationships and mentorship to promote a growth mindset and identify solutions to complex business problems Delivered successful differentiated value propositions through deeper technical sales engagements and industry knowledge
 Landed multiple wins that drives customer digital transformation with Senior Decision Maker sponsorship, and large new opportunities based on cloud technologies
 Driven multiple excponential consumption projects in existing cloud accounts, and hunted for and landed first workloads in non-consuming accounts. Leverage co-sell ready/recommended partners (SI, ISV, MSP)
 Owned and orchestrated solutions involving Azure PaaS Services, SAP on Azure, Linux/OSS on Azure, HPC, IoT, Data, Analytics and AI.
 Leveraged and collaborated with Global Black Belt TSPs for transformational opportunities where necessary to develop, close and remove technical blockers and ensure consumption
 Evangalized Market insights and led awareness in partners and customer communities with cutting edge DT technologies regualrly resulted in accelerated adoption
 Negotiated contract renewals, proposals, RFPs and built complex services solutions tailored to meet individual client needs, fostering.
 Led strategic briefing and planning session for strategic accounts and participated in multiple tech and industry forums for executives and professionals.
 Delivered quarterly sales target with diligence and maintain excellence in pipeline and sales forecast management, deal close plans
 Built robust industry know how and been a credible business advisor for my customers
 Leveraged keen analysis, pipeline management and technology abilities, insights and team approach to drive incremental cloud revenue and implementation of sales excellence best practices.

 Exceeded Cloud and Datacenter ICT Solutions Quota for Mobily Eastern and Northern regions business in KSA.
 Established strong work partnership with Business Sales, Business Marketing, Technical teams and Service Delivery and driven incremental revenue for Cloud and DC business.
 Establish and maintain excellent relationships with GMs and heads of each market segments and work closely on account planning and forecasting.
 Orchestrated successful deals with Alliance Technology Vendors (IBM, SAP, VirtuStream, Microsoft, Arbor, zScaler, ..) and Partners in the region and helped them plan and generate Their corresponding mutual Solutions Sales Plan
 Excelled metrics with MCPP Partners to achieve close to 50% Partner attaches sales.
 Effectively contributed to Business Marketing team to draw strategic customer IT Roadmaps and plan for Solutions sales initiatives resulted in 300%+ healthier and richer Pipeline.
 Demonstrated business transformation and solution-selling approach.
 Demonstrate executive relevance, and positioned complex Cloud and DC solutions at delivering Business Value Proposition to CxO, including Data Center Advanced Services, Public, Private and Hybrid, Business Continuity and Resiliency Services, Anti-DDos, Secure Internet, Colocation, DC Consultancy, Disaster Recovery and wide range of Enterprise Core Business Application on Cloud.
 Influenced Customer’s & Partner’s strategy/behavior with track record of incremental market share.

 Managed business process that is related to architecting Infrastructure, and supported extended teams activities and availability within the site, so that team members work in the most optimum way.
 Organized and supported the team to track project deliverables; to ensure successful results
 Acted as the point for all communications related to Solution architect, both with internal and external stakeholders, including Services Level Agreements, performance, service targets, human factor and management issues, so that all queries are dealt with and information is given and reported.
 Managed the system requirements with customer and lead the technical design LTM, PTM, BoM platform physical & Virtual Design hosting. Including identifying future infrastructure needs, current trends and design and creating proof of concepts on solutions to align with the functional strategy.
 To implement configuration management. Including, planning and creating ISE’s infrastructure designs and configurations adhering to industry best practices and aligning with the function strategy.
 To run Proof-of-Concept design and deployment.
 Achieved efficiencies in formulating a company's business plan/strategy, implementing configuration management. Including, planning and creating ISE’s infrastructure designs and configurations adhering to industry best practices and aligning with the function strategy.

The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ‎ensure the stable operation of the organization’s IT infrastructure. This includes developing, ‎maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, ‎server infrastructure, data communications, and telecommunications systems. The Infrastructure ‎Manager will also schedule and direct activities to resolve hardware and software problems in a ‎timely and accurate fashion‎
Strategy & Planning
• Design and implement short- and long-term strategic plans to ensure infrastructure ‎capacity meets existing and future requirements.‎
• Develop, implement, and maintain policies, procedures, and associated training plans ‎for infrastructure administration and project management.‎
• Participate in the development of IT strategies in collaboration with the executive team.‎
• Conduct research and make recommendations on products, services, protocols, and ‎standards in support of all infrastructure procurement and development efforts.‎
• Establish service level agreements with business units. ‎

Acquisition & Deployment
• Prepare RFPs, bid proposals, contracts, scope of work reports, and other ‎documentation for infrastructure projects and associated efforts.‎
• Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific ‎products and services.‎
• Assist with the planning and deployment of infrastructure security measures.‎

• Conduct feasibility studies for various upgrade projects, improvements, and other ‎conversions.‎
•Manage operational costs; conduct near- and long-term financial forecasts for expanded ‎functionality/user base.‎
•Establish and maintain regular written and in-person communications with the ‎organization’s executives, decision-makers, stakeholders, department heads, and end ‎users regarding pertinent infrastructure activities.
 Prepared Infrastructure Unit business plan from zero to hero for SSSIT including services portfolio, financial analysis, market research go-to market strategy
 Formulated and built team structure, roles, responsibilities, IDPs, skills matrix with exponential development plans within few months
 Maintained The distinguished Microsoft VTSP which is a part-timer IT professional from various MS partners who has great architectural, development, consultant, and customer facing skills and effectively contributed evangelize the business value of the Microsoft platform and drive net new software revenue for specific Microsoft technologies
 Established vendors competencies, partnerships, certifications and alliances resulted in a rich portfolio made SSSIT Microsoft Partner of the year
 Successfully managed distributed infrastructure team responsible to maintain and operation al governmental entities ePayment system billers connected to Ministry of Finance across KSA

Infrastructure Solutions Designer

Senior Infrastructure Engineer

Senior System Administrator

Systems Administrator