Senior Relationship Officer
Emirates Nbd
Total des années d'expérience :15 years, 5 Mois
Coordinating with senior officers related to Submissions.
• 100 % Customer satisfaction according to Bank Norms with Company Policies.
• Generate Leads for Credit Cards and Personal loans and Self Sourcing.
Collect the requirements for the cases of In house rejections by getting supporting documents of
Customers.
• Handling relevant reinstates for every cases every month.
• Activation of Credit Cards Booked every month.
• Generating quality leads for Banc assurance.
• Follow-up with old existing customers for EC/BT.
• Company Listings.
• Convince the customers for open relationship with Enbd Bank.
*Coordinating with Senior Officers related to Submissions.
*Updating the database of the customer leads as per the requirements and needs.
*100% Customer Satisfaction according to Bank Norms with Company Policies.
*Generate Leads for Credit Cards and Personal Loans.
*Collect the requirements for the cases of In house rejections by getting supporting documents of customers.
*Handling relevant management inquiries in their absence.
• Preparing Customer Orders and creating pick lists as per the customer order
• Coordinating with warehouse to ensure shipment is ready to hand over to forwarders/customers.
• Tracking shipment and orders with supplier to inform General Manager regarding availability of stock.
• Placing purchase order with Suppliers and following up on Deliveries.
• To Achieve Company Sales targets.
• Corresponding with customers on a regular basis for their requirements and updating them of their order status.
• Efficiently keeping up with the Government regulations and completing formalities as required.
• Drafting of sales report: Weekly, Monthly, Quarterly, Half yearly and Yearly.
• Preparing pricelist for different provinces based on the instructions from the Director
• Effectively monitoring Congo business to maintain the smooth flow of work.
• Set up work procedures, collate information, maintain databases.
• Preparing product catalogues and sending information to customers for new products launched.
• Other duties as assigned.
• Updating the database regarding Corporate Sectors at District Levels.
• Coordinating with RTO officer related to Inspections
• .100 % Customer satisfaction according to Company Norms.
• Organizing and filing paperwork accordingly as per different events.
• Arranging for courier services, when required.
• Handling relevant management enquiries in their absence.
• Placing orders with the company upon customer’s requirements.
• Timely coordination with customer on arrival of stock and payments.
• Providing the customer an overview of his account movements
• Participated in computer awareness and general knowledge quiz at district level and ceritficated. • Attended hardware and networking seminar • First runner-up in Kabaddicompetition • Winner in volley-ball competition
Awarded by NIOS as a active candidate of the year.