Rauf SAB

Deliver independent consulting services to Saudi-based organizations on a project basis (2-4 month engagements),
covering operations optimization, project controls, process improvement, and organizational performance across
manufacturing, retail, and services sectors.
- Conduct operational diagnostics and root cause analyses to identify performance gaps, and translate findings into
prioritized improvement roadmaps tied to measurable client objectives.
- Design performance measurement frameworks including KPIs, dashboards, and reporting cadences to establish
ongoing accountability and sustain post-engagement performance visibility.
- Produce executive-level project reports and management presentations that distill complex operational findings into
clear, decision-ready recommendations for senior leadership.
- Advise on SOP development and process standardization to reduce operational variability and improve consistency
across client functions.

Embedded within the PMO of a diversified holding company managing a portfolio of 13 concurrent projects under a
Supportive PMO governance model. Responsible for cross-project visibility, governance compliance, and executive
reporting.
- Maintained portfolio-level oversight across 13 active projects, consolidating trackers, documentation, and reporting
frameworks to provide real-time visibility into portfolio health for senior leadership.
- Prepared and delivered executive portfolio status reports, synthesizing multi-project performance data schedule, risk
exposure, and milestone progress into actionable insights for senior management.
- Managed all governance artifacts across the portfolio project charters, risk registers, issue logs, and milestone
schedules in full compliance with PMO standards.
- Coordinated cross-functional communication between project teams and senior stakeholders, maintaining alignment
on priorities, dependencies, and escalation paths across all portfolio projects.
- Led the standardization of PMO templates, tools, and reporting procedures, strengthening governance consistency
and auditability across the portfolio.
- Supported project scheduling and milestone tracking, proactively flagging deviations and assisting project teams in
maintaining delivery targets.

Engaged to diagnose and resolve operational underperformance at a multi-branch retail trading organization experiencing two
consecutive years of revenue decline and rising customer dissatisfaction. Delivered a full operational turnaround spanning
customer experience, digital presence, and revenue analytics.
- Conducted a structured operational diagnostic through customer feedback analysis, identifying root causes across
service standards, staff capability, and process gaps, and translating findings into a prioritized remediation roadmap.
- Designed and implemented a customer service excellence framework including training programs and standardized
SOPs achieving a 60% reduction in customer complaints within the engagement period.
- Audited and reclaimed digital asset ownership across all 113 branches; identified and remediated unauthorized
third-party control of Google Business Profiles, restoring brand integrity and correcting customer-facing data at
scale.
- Performed SKU-level revenue analysis and established a structured sales breakdown methodology to inform data
driven stocking and merchandising decisions.
- Designed and launched a targeted digital marketing strategy, driving a 45% increase in in-store customer traffic and
an 18% uplift in overall sales revenue within 6 months.

Held full P&L responsibility for plant operations at a construction materials manufacturing facility, overseeing production,
maintenance, quality, inventory, and order fulfillment across a cross-functional team of 20+ staff.
- Led a 6-month Lean Six Sigma continuous improvement project that achieved a ~40% increase in production rate
with zero capital investment, applying bottleneck analysis and line balancing to eliminate constraints.
- Drove a 60% reduction in unplanned downtime through structured preventive maintenance scheduling and
collaborative root cause analysis, stabilizing output during peak demand periods.
- Managed end-to-end plant operations production planning, inventory control, maintenance coordination, and
quality assurance maintaining consistent adherence to KPIs for throughput, yield, and on-time delivery.
- Applied Lean, Six Sigma, and ISO 9001-aligned practices to standardize processes, reduce variability, and reinforce
quality management system (QMS) requirements across production and support functions.
- Partnered with senior management on capacity planning, raw material procurement, and cost-control initiatives
while sustaining product quality and service levels.

E-Waste Recycling Plant
Led maintenance operations following successful commissioning of a greenfield e-waste recycling plant, managing a team of
maintenance technicians and overseeing both preventive and corrective maintenance programs.
- Designed and executed a structured preventive maintenance program across all critical plant assets, achieving a
50% reduction in downtime on the primary production line through root cause analysis and targeted scheduling.
- Managed corrective maintenance workflows and spare parts inventory, prioritizing critical equipment to minimize
production disruption while reducing maintenance costs through vetted supplier transitions.
- Supervised, mentored, and coordinated the maintenance team, managing daily task assignments, safety briefings,
and performance follow-ups.
- Drove ISO 9001 certification readiness by documenting all maintenance procedures and records in coordination
with the Quality Manager, ensuring full QMS compliance and audit-readiness.

— E-Waste Recycling Plant
Led maintenance operations following successful commissioning of a greenfield e-waste recycling plant, managing the
maintenance technicians across preventive and corrective maintenance programs.
- Designed and executed a structured Preventive Maintenance (PM) program across all critical plant assets,
achieving a 50% reduction in downtime on a critical production machine through root cause analysis and targeted
scheduling.
- Managed corrective maintenance workflows and spare parts inventory, prioritizing critical equipment to minimize
production disruption while driving maintenance cost reduction through vetted supplier transitions.
- Supervised, mentored, and coordinated the maintenance technicians, managing daily task assignments, safety
briefings, and performance follow-ups.
- Drove ISO 9001 certification readiness by documenting all maintenance-related procedures, requirements, and
records in coordination with the Quality Manager, ensuring full QMS compliance and audit-readiness.

Supported end-to-end delivery of a greenfield electronic and electrical recycling plant across engineering, procurement,
construction, and commissioning (EPCC) phases, reporting directly to the Project Manager.
- Assisted in developing the project WBS, master schedule, and resource allocation plan using MS Project, ensuring
cross-disciplinary alignment across engineering, procurement, construction, and commissioning teams.
- Maintained the risk register and issue log with active resolution tracking; contributed to mitigation strategies that
supported on-schedule facility delivery.
- Produced weekly status reports and monthly executive dashboards for senior management, providing visibility into
schedule, cost, and resource utilization across the full project lifecycle.
- Conducted regular site inspections to verify compliance with quality standards, HSE protocols, and project
specifications; maintained centralized project documentation per company and regulatory requirements.

Supported end-to-end delivery of a greenfield electronic and electrical recycling plant across engineering, procurement,
construction, and commissioning (EPCC) phases, reporting directly to the Project Manager.
- Assisted in developing the project WBS, master schedule, and resource allocation plan using MS Project, ensuring
cross-disciplinary alignment across engineering, procurement, construction, and commissioning teams.
- Maintained the risk register and issue log with active resolution tracking; contributed to mitigation strategies that
supported on-schedule delivery of the facility.
- Produced weekly status reports and monthly executive dashboards for senior management, providing visibility into
schedule, cost, and resource utilization throughout the project lifecycle.
- Conducted regular site inspections to verify compliance with quality standards, HSE protocols, and project
specifications; maintained centralized project documentation per company and regulatory standards.