Ravi Chandra

Delivered end-to-end ERP implementations across SaaS, Enterprise, and E-SaaS models, including:
Requirements gathering, database configuration, UAT support, and go-live execution.
Conducted both Train-the-Trainer and End User training sessions.
e Managed Go-Live support, post-deployment validation, and client sign-off.
e Assisted with data migration and third-party ERP integrations involving platforms like WhatsApp, Facebook,
MCube, SMS gateways, and ICICI Bank H2H for automated payments and receivables.
e Led cross-functional collaboration with internal development and QA teams and external client
stakeholders to ensure timely project delivery.
e Facilitated change request management, including requirement gathering, user story preparation, and
functional documentation.
e Spearheaded full-cycle ERP implementations for real estate industry clients using IN4ASUITE ERP.
e Oversaw and supported key functional modules including:
e CRM, Finance, Inventory, Budgeting, Payroll, and Facilities Management.
e Provided backend support with SQL Server for performance tuning, reporting, and system customization.
e Conducted gap analysis and worked closely with stakeholders to align ERP capabilities with business
requirements.
Key Projects:

e Led the end-to-end implementation of IN4SUITE ERP, covering the following integrated modules:
Finance, Sales & Marketing, CRM, HRMS & Payroll, Engineering (Construction), Procurement, Inventory
Management, Company Expenses, Legal, Liaison, Sales, Rentals, Facilities (PFMS, PPMS).
e Successfully executed full-cycle ERP deployments, including planning, configuration, user training, and post
go-live support.
e Conducted extensive user training sessions and managed change management initiatives to ensure smooth
adoption across departments.
e Advised clients on transitioning from legacy Finance and Accounting systems to IN4Suite ERP, involving:
e Restructuring of the Chart of Accounts
e Ensuring compliance with accounting standards, audit controls, and taxation frameworks.
e Played a critical role in User Acceptance Testing (UAT), defining data migration strategy, validating migrated
data, and ensuring system readiness.

Key Functionalities Supported:

«Handled Accounts Payable (AP) processes including supplier invoicing, payments, and reconciliation.
e Managed Accounts Receivable (AR) functions such as customer invoicing, collections, and outstanding
tracking.
« Handled supplier payments, bank transactions, and cash flow management within the ERP system.
• Generated and validated key financial reports including Trial Balance, Profit & Loss Statements, and
Balance Sheets.
e Managed bill-wise outstanding tracking and ledger maintenance to ensure accurate financial records.
« Diagnosed and resolved client-reported issues, system bugs, and functional discrepancies.
« Delivered timely and effective resolutions to client inquiries, technical problems, and functional concerns.
« Documented and tracked support tickets, escalating complex or critical issues to development or senior
support teams as required.