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Ravi Jeyaprakash

Guest Service Agent

Ski Dubai

Location:
United Arab Emirates
Education:
Bachelor's degree, Hotel Management & Catering Science
Experience:
11 years, 5 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  11 Years, 5 Months   

October 2012 To Present

Guest Service Agent

at Ski Dubai
Location : United Arab Emirates - Dubai
• To Meet & Greet each and every guest arrived at the counter and assist them in explaining about the facilities offered in Ski Dubai.
• Handling group booking, reservations and assist the guest to make their experience memorable by rendering the proper service.
• Selling all the Ski Dubai products at the counter and doing cash reconciliation every day.
• Responsible for Up selling and promoting the products and increase the spend per head from our guest in order to generate the revenue.
• Ensure the safety of every guest and staff on the premises.
• Accomplished the Health & Safety Representative training and responsible for maintaining the Safety standards in the restaurant.
• Responsibly attend the Health & Safety meetings and reports the issues to the manager.
• Receive feedback from guest and do the follow up with the line manager to solve the issue.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
April 2007

Bachelor's degree, Hotel Management & Catering Science

at Madurai Kamaraj University
Location : India

Specialties & Skills

Upselling

Microsoft Office

Order to Cash

Reconciliation

Guest Service

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