رافي جوجران

Store Manager في Apparel Group

• الإمارات العربية المتحدة - دبي
• أشغل هذه الوظيفة منذ أبريل 2011

- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Leading team (25 staff) with varied cultural, lingual and professional backgrounds.
- New shop set up and support in Dubai and other Emirates.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high levels of customers satisfaction through excellent service.
- Complete store administration and ensure compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Report on buying trends, customer needs, profits etc.
- Propose innovative ideas to increase market share.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Deal with all issues that arise from staff or customers (complaints, grievances etc).