Operations Manager
Recharge Qatar
Total years of experience :26 years, 9 Months
Recharge Qatar is a key Distributor for Ooredoo and holds more than 45% of market share.
Operations Manager - 2009 - present
Currently holding a senior management position reporting to the Managing Director and is responsible for organization's operations in Qatar.
Key Responsibilities: ❖ Hold the overall responsibility for the operations including managing key customers of the Company.
❖ Currently managing all Key Accounts of the Company - Managed relationships as Key Account Manager for 8 corporate customers like Lulu, Safari, Carrefour, Spinneys, Saudia Hypermarket, Shoprite, Gulf Drilling Intl and How United Services.
❖ Responsible for gathering market intelligence and conduct regular analysis to suggest appropriate value propositions to achieve organizational targets.
❖ Provide on-going support as required to individual senior members of customer care team to ensure timely achievement of operational KPI's.
❖ Monitor the DSR and co-ordinate with customer care Supervisors as part of day-to-day sales management.
❖ Act as key resource in the planning process leading all the way to the annual budget of the Company.
M/s. Bridge International (LLC), Sharjah.
Manager - Business Development 2007 - 2009
Job Responsibilities: ❖ Control of the Customers and creating more customers every month.
❖ Co-ordinate with the suppliers and avail maximum credit facility.
❖ Sourcing & Procurement and preparation of monthly statements to the customers and the collection as well.
❖ Keep good relationship with the clients and fulfill their demand and do the best service always.
❖ Adding good customers to the Customer Data Base.
M/s. Mohd Sherief & Bros, Dubai.
Senior Sales Executive 1998 - 2000
Job Responsibilities: ❖ Overall supervision of the Sales team and adequate assistance to them as and when required.
❖ Follow up with all the Customers of Sharjah & Ajman Emirate and find more healthy customers to add in database.
❖ Fortnight reports to the Management.
❖ Arrange and address the sales meeting on weekly basis.
M/s. GECICO Debt collection Company, Dubai.
Chief Accountant 1994 - 1997
Job Responsibilities: ❖ Interaction with the clients and visiting the offices for finance settlements.
❖ Preparing the monthly reports to the Managing Director.
❖ Monitoring the Receivables & Payables.
❖ Bank Re-conciliation statement of different banks.
M/s. Co-operative Pharmaceuticals Company, Dubai.
Accountant - 1982-1994
Job Responsibilities: ❖ Preparation of Receivables & Payables statements every month.
❖ Coordinating with Customers for the collection.
❖ Preparation of the Sales invoices.
❖ Preparation of the Bank re-conciliation statements.
❖ Reporting to GM the financial statements at month end.
Bachelor of Commerce (B. Com) from University of Calicut, Kerala, INDIA.
Higher Diploma in Co-Operation (H.D.C.) from Calicut, Kerala, INDIA.