Administration Manager
Mia Meditech Solutions Fzc
Total years of experience :14 years, 11 Months
Handling and responsible for overall Office Administration, Business Planning. Project Management, Finance Developing Budgets & Performing Cost Reduction analysis. Handling accounts receivable & Payable. Along with this handling other parts like, customs, Pro, Employee engagements ana more with HR functional.
DaIly duties:
Responsible for overall Office Administration,
• Business Planning.
• Project Management.
✓ Finance
• Developing Budgets & Performing Cost Reduction analysis.
• Handling accounts receivable & Payable.
✓ Human Resources:
• Recruitment & Training of Employees.
• Processing payroll.
• Monitoring employee Performance.
✓ Office & Facilities Management:
• Quotation & Tracking of Invoices & Payments to the Customers.
• Performing PRO related activities.
• Close bond with SAIF Zone admin & CIS department for regular updates.
✓ Distribution, Logistics & Customs.
• Handling logistics for import and export of the shipment.
• Contracting out transport by going through price negotiation with their KPI review.
• Inventory & Stock Control of the goods.
• Setting up KPI for the warehouse employees.
• Negotiating with temporary/external labor force.
• Ensuring regular pest-control in the office in liaise with SAIF Zone facilities on a quarterly basis.
• Maintaining all Customs Record & tendering as and when required.
• Overall responsibility to improve customer service & monitor the operations in a quantified method.
Vinn BPO Services is a Private Limited company, operating in the Business Process outsourcing space, serving both International and Domestic Clients.
A unique blended delivery model which best meets the client’s requirements
Builds market position by locating, developing, defining, negotiating, and closing business relationships, deals with identifying and qualifying business sales opportunities.
Provides consultation services and information to clients who want services and advises them on the best option based on their needs also develops good business relationships with clients
Identifies trendsetter ideas by researching industry and related events, publications, and announcements, tracking individual contributors and their accomplishments.
Arranging training according to the event requirement & Maintaining, A calendar of events for effective long term planning and management.
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials evaluating options, resolving internal priorities, recommending equity investments.
Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations, examining risks and potential, estimating partners' needs and goals, Protects organization's value by keeping information confidential.
Conducting Skip Level meeting every end of the weeks to build strong team, planning to increase the volume of production, enquiring the requirements of all team members.
As part of Human Resource, Planning for quarterly recruitment planning based on Management requirements, Based on the assignment recruitment team will be start work on it to fill the required employees and bring them on board by the tat.
Updates job knowledge by participating in educational opportunities, reading Professional publications, maintaining personal networks, participating in Professional Organizations.
Giving inputs about Sales Planning, Selling to Customer Needs, Market Knowledge, Professionalism, Good Communication Skills.
Getit Infoservices Private Limited in 2002. The company was founded in 1986 and is based in New Delhi, India. As of August 8, 2010,
Getit Infoservices Private Limited operates as a subsidiary of Astro all Asia Networks place. It provides information services on mobile, Internet, and voice. It enables to find information related to restaurants, travel, matrimony, jobs, education, mobile, gadgets, etc., as well as information on companies, products, and services.
• Joining formalities & on boarding for new hires (including induction planning).
0-30 calendar adherence and Handling a Span of around 200 employees.
Taking care of North Tamil Nadu (Coimbatore, Tiruppur, Salem, Erode, Hosur, and Coimbatore - Sub Branch).
Payroll Processing (attendance Collation / Lop / Lop reversal / One time earning, Salary advances, Stop salary, Salary advance, Payroll mis) and shared the same to my reporting manager.
Conduct of Exit Interview/Completion of NDF for all employees.
Handled end to end recruitment.
Recruited 80 plus employees for sales division in 5 months
Screen and recruit candidates across all levels through both face to face, and telephonic interaction as per requirements and moving them for next levels if required.
Negotiate compensation packages and coordinate other aspects of hiring to get the candidate on board & Offer release and follow ups till they placed.
Part of Mis - Daily Walk-in reports, Attrition tracker, Month end reports for recruitment, Calendar for R and R, Attrition prediction analysis report, Branch review reports.
Providing Business and Identity cards those who certified from their probation period.
Bright Star Educational Institution, based at south India wish to introduce ourselves as one of the pioneers in the field of educational services with a hands on experience (more than 25 years), having formidable presence in the field of education and catering to various educational services in India.
Given training for all new joiners individually and classroom about the products.
Regular visit to all school to meet the principal and corresponds to get the feedback's
Keep visiting different colleges in different cities to drive the interview to source employee in their areas.
Taken classes for many students in different schools to improve their skills. By the support of management prepared few teaching staffs for few schools.
Acting in the stead of an office supervisor & sending routine reminders to every staffs in daily basis to find attendance and updates for the day.
Created a well team bonding in work place.
Firstsource Solutions Limited is a provider of a range of business process management services across the customer life cycle delivered through transaction processing. The Company's segments include Banking, Financial Services and Insurance and Non-Banking, Financial Services and Insurance.
Making the team to work in TAT as per the client request.
Achieving the target calls on daily basis & Meeting the Service Level.
Capable to take calls in all the desks like GPRS, prepaid & well knowledge about the product.
Side barging has been done from my end for the juniors and feedback has been shared to improve their performance.
Handled all kind of escalation calls & supports in resolving the customer issue over call
• Well maintained quality & attendance percentage in operations
CAMS are a Mutual Fund Organization (Registrar and Transfer Agents for Mutual Funds Like (ICICI, HDFC, CHOLA, SBI, SUNDRAM, AXIS And TATA etc.) It Uses Investrak.net Application with PowerBuilder and Oracle Database For all the transaction processing of the customers and agents.
Monitor the process from the files login to the final disbursement. Cash & Cheque handling of premium payment made by customers.
The complete stamping and manual entries of the Cheque then send to concerned department and give report to the manager.
• MIS report on I-Pin forms & ECS forms on a daily basis to all branches of Coimbatore.
• Processing of all Financial and Non-Financial Transactions.
• Electronic Clearing Service Processing (Debit Clearing).
• Handled all customer queries timely and successfully
Master of business administration in Human Resource done in correspondence with A class.
