رافيكومار Koralli

• Identifying new sales leads
• Pitching products and/or services
• Maintaining fruitful relationships with existing customers• Researching organizations and individuals online (especially on social media) to identify new
leads and potential new markets.
• Researching the needs of other companies and learning who makes decisions about purchasing.
• Contacting potential clients via email or phone to establish rapport and set up meetings.
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Negotiating and renegotiating by phone, email, and in person
• Developing sales goals for the team and ensuring they are met.
• Training personnel and helping team members develop their skills Managed entire Sales of
Human Resources and advising and influencing the business functions on Sales HR related to
company.
• Supported Branch Manager in planning Manpower requirements.
and help execution of the same.
• Performed in-person and phone interviews with candidates

• Prepares quotations and follow-ups with orders.
• Assists the clients in the process of product selection.
• Takes the clients' orders and to sells the available products.
• Ability to communicate professionally in person and by phone.
• Provide prompt and courteous service to all customers.
• Utilize product knowledge to promote sales.
• Responsible for ensuring showroom appearance is always clean and presentable.
• Stay informed of showroom policies, procedures, and upcoming promotions.
• Flexible schedule to accommodate day & weekend shifts

• Assisting Sales manager to achieve the set target.
• Calling the Client database and following up for orders
• Generating enquiries and getting them confirmed
• Following up for Expected pending payments from Clients.
• Coach, mentor and motivate sales team.
• Manage sales budgets and set targets.
• Oversee the activities and performance of the sales team.
• Provide feedback, support and coaching to the sales team.• Control expenses and monitor budgets as allocated by management.

• Calling Customer and selling them medication over the phone
• Meet daily targets given by Managers.
• Taking feedback from the customers about the medications
• Keeping the track of the shipment send to the customer and checking with customer if they
have received the shipment or not.
• Attending daily briefing taken by managers.
• Keeping the record of daily sales made by the team members and the reports to reporting
manager.
• Inspired each team member to perform and produce their best.
• Determined the duties and responsibilities of individuals in a team.
• Analyzed the individual performance of each team member and motivated them to perform
even better.
• Monitored calls and metrics, provided feedback, coaching, and reporting on data (calls per hour,
ACW. Aux time, etc)

• Answering incoming calls and assisting patients.
• Taking complain calls and forwarding the complain to the relevant dept.
• Taking feedback from the customer about the network
• Talking Escalation calls, taking bill payment.
• Closing complain calls if transferred to customer service department.
• Activation and Deactivation of phone services.
• Callback the customers once the service is Activated.
• Upgrading the services by providing them the better plan and latest offers with the company.