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Ravin Pshdare, HR & Administrative Coordinator

Ravin Pshdare

HR & Administrative Coordinator·VANEST Co.

Iraq

Diploma, Human Resources

Work experience

Total years of experience: 6 years, 11 months

HR & Administrative Coordinator

January 2025 - Present

VANEST Co.

Erbil, Iraq

January 2025 - Present

Senior HR lead managing full HR cycle, policy design, and internal conflict resolution within
a fast-paced healthcare company.
• Led HR operations: recruitment, onboarding, contracts, payroll, and leave tracking
• Drafted company-wide HR policies, job descriptions, and disciplinary frameworks
• Handled sensitive employee matters and implemented performance monitoring
systems
• Managed office administration, internal communications, and CEO directives
• Collaborated with finance and clinical teams for cross-functional alignment
Key Achievements:
• Designed and launched Quality Assurance Unit, cutting service billing by 75%
• Created & implemented standardized employee contracts across departments
• Recruited senior medical professionals, expanding company capabilities
• Eliminated toxic culture by taking firm HR actions despite internal resistance
• Established Board of Management, securing HRs strategic role
• Reorganized job roles and launched exit interview protocol

Company industry:
Medical & Healthcare Equipment

Insurance Supervisor & Finance Auditor

August 2022 - September 2025

DFAD / Petromed

Erbil, Iraq

August 2022 - September 2025

• Audited internal finances and optimized cost structures
• Oversaw insurance contract renewals and compliance
• Increased revenue from insured patients by coordinating strategic partnerships

Company industry:
Medical Hospital

Document Controller

August 2021 - September 2025

DFAD / Petromed

Erbil, Iraq

August 2021 - September 2025

• Digitized and reorganized entire document system
• Built searchable archive system for efficient cross-department use

Company industry:
Medical Hospital
Job role:
Administration

Executive Assistant to CEO / Board Member

January 2024 - January 2025

Alliance Med

Erbil, Iraq

January 2024 - January 2025

Key advisor and operator to CEO, handling hospital-wide coordination, finance, and legal
compliance during organizational transition.
• Oversaw hospital systems, finance department, and legal documentation
• Led strategic planning and contract negotiation with external partners
• Acted as crisis coordinator during internal disruptions and staff conflicts
• Directed internal communications and department coordination Achievements: Prevented $100, 000 internal theft during audit Launched VIP Patient Coordination Department
• Implemented hospitals first digital system, reducing handwriting by 90% Secured high-profile contract with Empire World for emergency services

Company industry:
Other Healthcare Services

Deputy Medical Director

August 2023 - December 2023

DFAD / Petromed

Erbil, Iraq

August 2023 - December 2023

• Directed HR operations, insurance agreements, payroll, and compliance
• Hired and trained medical staff, ensuring continuous performance growth
• Negotiated and implemented social security contributions for staff

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Operator Supervisor

January 2020 - January 2021

DFAD / Petromed

Erbil, Iraq

January 2020 - January 2021

- Managed GPS operators, coordinated field teams, interim EMC manager

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Emergency Call Operator & Data Coordinator

January 2019 - January 2020

DFAD / Petromed

Erbil, Iraq

January 2019 - January 2020

- Handled emergency calls, data reporting, and communication with medical teams

Company industry:
Other Healthcare Services

Education

BQC European Body

March 2021

March 2021

Diploma, Human Resources

Iraq

Knowledge University

January 2020

January 2020

Bachelor's degree, Medical Laboratory Science

Iraq

Shaqlawa Technical Institute

January 2016

January 2016

Diploma, medical laboratory technician

Iraq

Skills

COMPOSURE
Intermediate
COMPOSURE
Intermediate
CONFLICT MANAGEMENT
Intermediate
CONFLICT MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
FINANCIAL AUDITING
Intermediate
FINANCIAL AUDITING
Intermediate
HOSPITAL EXPERIENCE
Intermediate
HOSPITAL EXPERIENCE
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
JAVASCRIPT FRAMEWORKS
Intermediate
JAVASCRIPT FRAMEWORKS
Intermediate
POLICY DEVELOPMENT
Intermediate
POLICY DEVELOPMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate

Languages

Kurdish
Native Speaker
English
Expert
Arabic
Intermediate

Training and Certifications

Certifications
English Language (Upper-Intermediate)
Real Estate Training – Business Time Agency
Certified in Human Resource Management