Branch Manager Operations
DSV
Total years of experience :16 years, 10 Months
in charge of the whole branch portfolio.
P&L ownership of + 1.5M $ of monthly Ebit.
Budget ownership of a rev of more than 25M $ yearly.
reaponsible for the whole branch operations.
KPI monitoring to exceed the expectations.
P&L ownership.
in charge of 100+ FTEs.
In charge of the daily procurement and quotations for Air & Sea freight.
holding weekly meetings with airlines and carriers for performance review.
negotiating rates and setting up rates baskets.
In charge of the full company activities
• handling all operations and finance aspects in the branch
• securing the best offering using a mix of transportations including Ocean, Air, Land, Warehousing.
• frequent follow-up with tier 1 clients
• Managing Branch P&L
• Preparing annual budget and sales targets with sales team
• Negotiating rates with carriers to secure target accounts
• Service providers' weekly meetings for reviewing the process and closing open points
• Employee hiring and training: Opened Beirut office
• Preparing Financial reports to discuss with CEO
• follow-up on daily operations, shipment processing, billing
• Frequent client's meetings
• Solid business relationship with key carriers to secure competitive rates
• Meeting with co loaders and freight forwarders to discuss market updates
• Measuring the daily work vs. KPI set
• Preparing department targets and setting yearly provision
• Port Visits to monitor service delivery quality
• Conducting trainings for some key accounts
• Follow-up on daily operations, shipment processing, billing
• Rates negotiations with carriers to provide the best rates for the business
• close collaboration with sales teams
• partnership with customers on normal business flow
• Monitoring the department & customer P&L
Bachelor Degree in Business Adminiatration