Rawad El Muhtar

Developing strategies and plans to increase sales and identify potentials to increase the business.
Ensuring a healthy pipeline at all time.
Creating business leads and opportunities by identifying prospects and evaluating their position in the industry.
Developing relationships with prospects throughout continuous calls and meetings and recommending solutions.
Handling Clients from the prospect stage till service delivery and contract renewal
Maintaining relationships with clients by providing support, information, and guidance; researching and
recommending new opportunities; recommending profit and service improvements.
Preparing weekly and monthly reports to submit to the board
Maintaining quality service by establishing and enforcing organization standards.
Recruiting, hiring and training sales executives

- Handling a team of five sales executives and coordinators.
- Developing strategies to increase sales and identify potentials to increase the business.
- Generating action plans to enhance performance and productivity of under performing sales personnel
- Making sure that strategies and plans are properly followed.
- Conduct weekly meetings with the team to follow up on their sales and discuss in details each and every client.
- Training and motivating team members on how to attain business sales objectives
- Taking part in interview of candidates while supporting decision making to hire successful applicants.
- Coordinating with Leaders in other business lines to identify key accounts and develop plans to generate ore
business from them
- Establishing outstanding business relationship with clients.
- Check every proposal before being issued to client to ensure proper preparation and pricing
- Work together with operations team to insure proper delivery of audits and certification.
- Give prompt reports on crucial issues to senior management and suggest answers where obtainable.
- Supervise essential key account possibilities.
- Appraise performance of staff, give suggestions, reward or award punishment were applicable
- Recommend hiring additional staff and make required resources available to accomplishing target objectives and
goals.

* Achieved Targets since the first quarter.
* Approached and won Key Governmental clients in the market
* Reduced the level of complaints to minimum by ensuring accurate implementation of the process.
Job Profile:
* Creating business opportunities by identifying prospects and evaluating their position in the industry;
researching and analyzing sales options.
* Selling products by establishing contact and developing relationships with prospects throughout continuous
calls and meetings and recommending solutions.
* Maintaining relationships with clients by providing support, information, and guidance; researching and
recommending new opportunities; recommending profit and service improvements.
* Identifying product improvements or new products by remaining current on industry trends, market activities,
and competitors.
* Preparing weekly and monthly reports by collecting, analyzing, and summarizing information.
* Maintaining quality service by establishing and enforcing organization standards.
* Contributing to team effort by accomplishing related results as needed.
Family Business

• Increased sales by developing a new marketing strategy which made us a step ahead of our competitors.
• Managed and caught fraud attempts done by subcontractors, and developed procedures to prevent them.
• Decreased Cost by 15% through negotiating new contacts and agreements with suppliers and subcontractors.
Job Profile:
As Business Development Manager
• Develop & maintain productive business relationship with key decision makers across client organizations aimed at identification/ development of new business opportunities
• Coordinate with various support teams including support, service & management resources in ensuring smooth functioning of operations
As Project Manager
• Preparing Project plan.
• Project Presentations
• Assuring project objectives are met.
• Contracting sub-contractors
• Quality Assurance.
• Financial statements and reports

• Successfully recruited and trained several team members.
• Increased sales by 20 % by implementing a new customer service strategy.
• Reduced the level of complaints to minimum by ensuring accurate implementation of the process.
• Oversaw the management of health benefits for all.
Job Profile:
• Guided team members in accomplishment of business targets
• Conducted need based training sessions for representatives
• Defining market segments and strategies
• Solution development (operational sector).
• Create a consistent working environment
• Attending and developing the daily operations activities.

• Recognized as employee of the month for several months.
• Managed a high-volume workload within a deadline-driven environment.
• Completed customer service training to learn ways to enhance customer satisfaction and improve productivity.
Job Profile:
• Provide accurate information and answering queries
• Process visa applications from pre-validation through data entry
• Insure the correct document flow and timely delivery
• Sell value-added services
• Handle online complaints and enquiries
• Security control
• System Monitoring, IT follow up and problem solving