Total Years of Experience: 14 Years, 5 Months
March 2017
To Present
Supervisor
at Mannai Corporation
Location :
Qatar - Doha
working outsource for Doha Bank in IT Service desk department handling the calls and access remotely the PC's to resolve the issues of the Bank system(core banking, CTL, ECC, IRIS, Workflow, Passport, Omni flow
) through remote desktop connection assign tickets from Manage Engine system
) through remote desktop connection assign tickets from Manage Engine system
June 2011
To May 2015
supervisor
at Al Fereej Securatel
Location :
Qatar - Doha
Extensive experience in various aspects of Information Technology field covering different tiers of Support, Microsoft Products, Cisco Products, Dell Products, Infrastructure cabling, 3rd party applications integration, IT Projects Management and Operations Management.
Participated in large IT projects at big organizations of different industries.
Proven analytical, problem-solving, presentation and team management skills.
Team-oriented with superior communication, project management and supervising skills.
Specialties:
IT Support, IT Project Management Skills, Microsoft Products, Blackberry devices, Cisco Products, Dell Products, Hp Products, Cyberoam, Mertlilin CCTV, ZK Access Control,
Participated in large IT projects at big organizations of different industries.
Proven analytical, problem-solving, presentation and team management skills.
Team-oriented with superior communication, project management and supervising skills.
Specialties:
IT Support, IT Project Management Skills, Microsoft Products, Blackberry devices, Cisco Products, Dell Products, Hp Products, Cyberoam, Mertlilin CCTV, ZK Access Control,
February 2011
To November 2011
It Support Specialist
at Boom Construction company
Location :
Qatar - Doha
Maintenance, Troubleshooting, Help desk, Hardware, Software, handling AL-Khor Park Site (100 user)
February 2010
To December 2010
IT Support
at AL Dawri & Al Kass sport channel
Location :
Qatar - Doha
Help desk, Formatting install software, Troubleshooting
February 2009
To February 2010
Inventory Analyst
at ALI BIN ALI Technology Solutions
Location :
Qatar - Doha
Selling Dell Products(Laptops, Desktops,
Printers, servers, Workstation)
Prepare Quotation and Tenders
Delivering And Invoicing
Store Keeper Manager .
Printers, servers, Workstation)
Prepare Quotation and Tenders
Delivering And Invoicing
Store Keeper Manager .
August 2007
To April 2008
sales
at PC one
Location :
Qatar - Doha
Selling IT hardware, desktops, laptops, Network and wireless product
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