Rawan Abu Ammah

• Manage full project lifecycles, ensuring successful delivery within defined scope, schedule, and budget
• Coordinate and communicate effectively with internal teams, clients, vendors, and distributors to align objectives and ensure smooth delivery
• Lead project kick-off and weekly meetings to monitor progress, resolve issues and maintain stakeholder alignment
• Review project contracts, SOWs, BOQs, and project costs while monitoring project P&L to ensure alignment with scope, budget, and delivery requirements
• Prepare and distribute weekly project reports summarizing status updates, risks, issues and next actions
• Oversee procurement, third party and supplier management activities related to hardware, software, and professional services
• Utilize ERP and MS Project to develop detailed project plans, define milestones and track overall progress
• Manage team timesheets to ensure accurate effort tracking, resource utilization, and billing accuracy across project activities

• Developed project plans including timelines, budgets, and deliverables to ensure successful project execution
• Coordinated with stakeholders and cross-functional teams to align requirements, priorities, and project objectives
• Monitored project milestones, risks, and deliverables to ensure timely completion and quality compliance
• Managed IT services including OCI, cloud platforms, DNS, and enterprise solutions ensuring operational continuity and timely renewals
• Supervised administration of critical infrastructure and cloud services including Azure and Microsoft 365

• Assisted in planning and executing IT projects, ensuring timely delivery and alignment with business objectives
• Managed project schedules, documentation, budgets, and stakeholder communications throughout the project lifecycle
• Coordinated with internal teams, vendors, and suppliers to ensure smooth project execution and delivery
• Led digital transformation initiatives and supported integration of new technologies into existing environments
• Developed project documentation including Project Charters, BRDs, and meeting minutes
• Managed IT spending, software licenses, and resource allocation to support operational efficiency

• Provided L1/L2 network support and troubleshooting to ensure system availability and reliability
• Monitored network performance and responded to network alerts and hardware issues
• Configured and maintained Cisco network devices, VLANs, and VTP environments
• Supported Cisco ISE VPN and Cisco CUCM administration
• Performed server backups and routine infrastructure maintenance activities
• Coordinated with vendors and IT teams for issue resolution and operational support
• Managed software license renewals and support ticket follow-ups