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Rawan Andary, assistant shop manager

Rawan Andary

assistant shop manager·eden blossom

Lebanon

Bachelor's degree, business administration and accounting

Work experience

Total years of experience: 4 years, 10 months

assistant shop manager

November 2025 - Present

eden blossom

Dubai, United Arab Emirates

November 2025 - Present

Dedicated and detail-oriented Salon Assistant Manager with hands-on experience in front desk operations, client appointment scheduling, and high-standard customer service. Skilled in managing day-to-day salon activities, ensuring service quality, boosting retail sales, and creating a welcoming and organized environment for clients and staff.

Company industry:
Fashion & Apparel
Job role:
Beauty and Fashion

insurance broker

April 2025 - November 2025

MetLife

Beirut, Lebanon

April 2025 - November 2025

Worked as part of an insurance brokerage team, focused on initiating client relationships and bringing in potential business through outbound calls and follow-ups

Company industry:
Insurance & TPA
Job role:
Management

junior accountant

March 2025 - September 2025

arkana energy

Beirut, Lebanon

March 2025 - September 2025

- Oversee daily accounting operations and ensure accurate financial reporting

- Prepare monthly, quarterly, and annual financial statements

- Manage general ledger and complex journal entries

- Ensure compliance with accounting standards and regulations

- Supervise junior accountants and review their work

- Perform financial analysis and budgeting support

- Coordinate with auditors and handle tax filings

- Improve accounting processes and internal controls

Let me know if you want to adjust this for a specific industry or job application.

Company industry:
Natural Gas Distribution
Job role:
Accounting and Auditing

Accountant

September 2024 - March 2025

arkana energy

Beirut, Lebanon

September 2024 - March 2025

- Record day-to-day financial transactions and maintain accurate ledgers

- Assist with accounts payable and receivable

- Prepare basic journal entries and reconcile bank statements

- Support monthly and year-end closings

- Help with invoice processing and expense tracking

- Maintain organized financial records and documentation

- Assist in audits and provide requested financial data.

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Accounting and Auditing

sales supervisor

September 2022 - August 2024

autoshine spa

Beirut, Lebanon

September 2022 - August 2024

Led a team of customer service representatives, ensuring high performance through coaching, training, and daily support. Monitored KPIs such as response time, resolution rate, and customer satisfaction. Handled escalated complaints, implemented service improvements, and ensured adherence to company policies. Collaborated with other departments to enhance the overall customer experience and streamline processes.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Management

service adviser

August 2021 - August 2022

autoshine spa

Beirut, Lebanon

August 2021 - August 2022

- Greeted customers, identified their service needs, and provided accurate repair estimates.
- Acted as a liaison between customers and technicians, ensuring clear communication and timely service updates.
- Managed service appointments, follow-ups, and customer feedback to improve satisfaction.
- Promoted additional services and maintenance packages, contributing to increased revenue.
- Ensured all documentation and billing were accurate and aligned with company standards.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Management

Education

Lebanese University

November 2024

November 2024

Bachelor's degree, business administration and accounting

Lebanon

GPA (percentage): 75%

GPA (percentage): 75%

Bachelor’s Degree in Business Administration – Accounting & Auditing Graduated with a GPA of 75/100. Gained solid knowledge in financial accounting, auditing procedures, and business management. Developed skills in financial reporting, internal controls, and data analysis. Here are a few example *projects* you can include in your CV under your Business Administration – Accounting & Auditing degree: Academic Projects -Marketing Strategy Project : Developed a complete marketing plan for a local startup, including market research, competitor analysis, and customer segmentation. Created a digital marketing strategy using social media, email campaigns, and influencer outreach. Presented actionable recommendations that improved brand awareness and engagement. -Here’s a strong *Crypto-related Senior Project* description for your CV: Senior Project – Cryptocurrency Market Analysis Conducted an in-depth study on the growth, risks, and financial implications of cryptocurrency adoption. Analyzed market trends, blockchain technology, and regulatory impacts. Developed a mock investment portfolio and risk assessment model, presenting findings on crypto’s potential in modern financial systems. The project enhanced understanding of digital assets, decentralized finance (DeFi), and their role in future economies.

Skills

Management
Expert
Management
Expert
Customer Care
Expert
Customer Care
Expert
Communications
Expert
Communications
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Automotive
Expert
Automotive
Expert
communication
Expert
communication
Expert
customer care
Expert
customer care
Expert
Customer Service
Expert
Customer Service
Expert
Adaptability
Expert
Adaptability
Expert
Sales
Expert
Sales
Expert
Problem solving
Expert
Problem solving
Expert
Microsoft office
Expert
Microsoft office
Expert
Flexibility
Expert
Flexibility
Expert
Management
Expert
Management
Expert
Preparation
Expert
Preparation
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Accounting
Expert
Accounting
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Hobbies

  • face modeling
    Collaborated with beauty salons and makeup artists for face modeling, increasing brand visibility and customer engagement