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Rawan Ashraf, Customer Service & Chat Support Specialist

Rawan Ashraf

Customer Service & Chat Support Specialist·Freelance

Egypt

Bachelor's degree, Dentistry

Work experience

Total years of experience: 0 years, 2 months

Customer Service & Chat Support Specialist

May 2026 - Present

Freelance

Cairo, Egypt Remote

May 2026 - Present


Company industry:
Media Production

Clinical Dental Intern / Practitioner

April 2026 - Present

Faculty of Dentistry

Cairo, Egypt Remote

April 2026 - Present

Developed advanced interpersonal and conflict-resolution skills by addressing patient anxieties and explaining
complex medical data clearly.
Maintained flawless medical and personal histories under strict digital confidentiality standards, optimizing
overall operational workflow.

Company industry:
Medical Hospital

Education

Faculty of Dentistry

February 2026

February 2026

Bachelor's degree, Dentistry

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CRISIS INTERVENTION
Intermediate
CRISIS INTERVENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DATABASE SYSTEMS
Intermediate
DATABASE SYSTEMS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LIVE BROADCAST
Intermediate
LIVE BROADCAST
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • Reading Novels
    Reading Novels Swimming