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Rawan Ashraf, Customer Service & Chat Support Specialist

Rawan Ashraf

Customer Service & Chat Support Specialist·Freelance

Egypt

Bachelor's degree, Dentistry

Work experience

Total years of experience: 0 years, 3 months

Customer Service & Chat Support Specialist

May 2026 - Present

Freelance

Cairo, Egypt Remote

May 2026 - Present


Company industry:
Media Production

Clinical Dental Intern / Practitioner

April 2026 - Present

Faculty of Dentistry

Cairo, Egypt Remote

April 2026 - Present

Developed advanced interpersonal and conflict-resolution skills by addressing patient anxieties and explaining
complex medical data clearly.
Maintained flawless medical and personal histories under strict digital confidentiality standards, optimizing
overall operational workflow.

Company industry:
Medical Hospital

Education

Faculty of Dentistry

February 2026

February 2026

Bachelor's degree, Dentistry

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

COMPLEX PROBLEM SOLVING

Intermediate

CONFLICT RESOLUTION

Intermediate

CRISIS INTERVENTION

Intermediate

CUSTOMER SERVICE

Intermediate

DATABASE SYSTEMS

Intermediate

DETAIL ORIENTED

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

LIVE BROADCAST

Intermediate

MICROSOFT OFFICE

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

Arabic

Beginner

English

Beginner

Hobbies and interests

Reading Novels

Reading Novels Swimming