Regional Hr Manager
Emirates CAE Flight Training
Total years of experience :15 years, 8 Months
01/13- 9/15
Activity: A CAE and Emirates joint venture offering trainings for pilots of commercial, business and civil operators (200 Employees in Dubai and India)
Regional HR Manager - HR Leader for the Dubai and India JVs
Reporting into Managing Director of ECFT, with dotted line reporting to Global HR Lead for Business and Helicopter Aviation. Leading a team of four direct reportees
Core Responsibilities
- Lead and manage the HR function for the JVs in Dubai and India by developing and implementing strategic and tactical HR practices and direction in alignment with the Business Strategy
- Develop a solid Talent Strategy for attracting, retaining and rewarding the Instructor Pilots category
- Develop and implement world class HR policies and guidelines to ensure fair and equitable practices based on transparency and business effectiveness
- Forecast, Manage and Report on the HR Budget, ensuring business cost savings, and business revenue is reached
- Lead the Engagement strategy through supporting local business leaders on developing and delivering targeted local action plans following annual engagement surveys
- Develop a local Reward Strategy in alignment with C&B directives of both mother companies
- Ensure the proper legal advice is obtained to ensure all local legal requirements are being applied in HR
- Build relationships with local and global stakeholders to ensure best practice are shared and aligned
- Act as a coach and advisor to the ECFT Leadership Team through mentoring and influencing.
- Work closely with senior management to create a culture of employees’ development and planning to deliver business strategy
- Oversee best in class HR operations, controls and governance
- Lead on cultural change management in ECFT while providing guidance and support to senior and middle management
Major Achievements
- Developing a Reward strategy for ECFT, including development of the tools, system and workshops - Implementing a new HRMS for employees on roster, and payroll
- Relaunching of all local policies
Activity:Leading alcoholic beverages company in the World (75 Employees in MENA)
Regional HR Manager - HRBP GTME MENA
Reporting into Regional Director MENA, with dotted line reporting to HR Director for GTME. Leading a team of three direct reportees
Core Responsibilities
- As a member of MENA Leadership team, lead and apply strategic and tactical interventions at an organization and individual level to achieve the business goals
-.Drive the Talent agenda by holding monthly Talent Committee meeting to develop in collaboration with business heads Succession planning and pipelines for key roles, HIPO Talent Pools, Talent careers and development plans, and influence planned talent moves both within and outside of GTME
- Lead on the Mutli Year Talent Planning for MENA to translate business strategy into people strategy through analyzing, designing and implementing change models and planning improved organization effectiveness
- Drive the employees engagement agenda following the yearly Employee Values’ Survey; provide support for line managers in driving engagement action plans for their teams. Assess and advise on success of plans.
- Act as a coach and advisor to the MENA Leadership Team through mentoring and influencing. Support the regional director in developing career planning and development for the senior leaders of the organization
Confidential
02/11- 02/12
- Support line Managers in creating possibilities and the best conditions to engage, lead and develop people in the business. Developing Line Managers capabilities through trainings, coaching and workshops
- Build People management and Leadership capabilities framework and practices. Work closely with senior management to create a culture of employees development and planning to deliver business strategy
- Lead on the Rewards and Benefits cycle in MENA in line with Global Rewards Strategy. Participating in market surveys and benshmarking, job leveling, imrpved benefits
-Develop talent recruitment and retention strategies to ensure future business continuity
- Lead on commercial capability development, and implementing customized global practices
-Lead on employees performance management process in MENA (training employees and Line Managers, follow up on execution, calibration sessions and input into reward cycle)
- Oversee best in class HR operations, controls and governance
- Lead on the Health and Safety agenda in MENA
- Lead on change management and restructuring implementation in MENA
- Managing employee relations within the Dubai and Beirut office; inductions, exits, redundancies, promotions, disciplinary actions, etc.
- Own the implementation of labor laws, human rights and anti-discrimination laws and policies in MENA
- Manage contracts and negotiations with external suppliers such as recruitment agencies, leasing companies, visa providers, insurance and relocation agencies
- Manage and drive HR strategy, operations and initiatives across the M.E.A region
- Drive policies, best practices and guidelines from Group HR, ensuring local customization and feasibility, working directly with country managers and regional management, providing a single interface between Region and HQ HR
- Develop recommendations for consolidation of HR activities on regional level, where efficiencies can be captured
- Monitor compliance and implementation of policies, best practices and guidelines within region and initiate remedial actions as necessary
- Provide HR support to Regional Manager for career planning, succession planning, and performance management
- Coordinate the execution of organizational change initiatives within the region, including leadership and governance, roles and structure, business processes, measures and incentives schemes, people and competencies and culture
- Organize, coach, challenge, and develop all C.E.O's direct reports
- Fully accountable and responsible for meeting and exceeding financial and non-financial targets for Regional HR
Manager, HR Support Services and Business Support - HR Service Center (HRSC)
-Assist the sub-regional HR leadership in running a commercial and compliant HR Function
-Lead a team that ensures optimal operation in the following key areas: Reporting; Finance and Strategic Planning; Customer Experience and Quality; Risk and Compliance; HR Services Management; Governance, Communications and Change Management within the HR Function.
- Manage the deliverables for Payroll, GHRS, End of Service, Pension, HR Finance, Induction, and Relocation of Senior Managers.
- Re-engeneer and implement processes, policies and best practices for a world class service center
-Third party vendor management - Suppliers and Off shored HR teams : controls, metrics and customer feedback
-Support the delivery of transparent, commercially valid numbers through management of the HR financial
-Educate and communicate to HR and the business on internal requirements, processes, methodology and knowledge to underpin consistent and compliant practices
Activity:Regional distribution and retail of luxury brands in the Middle East(5200 employees)
HR Specialist - Group Human Resources
- Design, implement and audit HR Initiatives such as Employee Satisfaction Surveys, Induction Modules for New comers, Performance Appraisals, HR KPIs, HR policies and procedures, Job Descriptions…
- Liaise with management, regional HR and operational managers to identify, develop and implement strategic organizational effectiveness initiatives
- Support a strategic, proactive HR approach through effective communication, leadership development, a sharp focus on employee engagement, redefining the image of the Group HR
Recruitment
- Execute, organize and attend local and international recruitment campaigns and coordinate with HR Manager and Line Managers regarding the manpower requirements and needs of the business units
Activity: Developing and Marketing Pharmaceutical Products.
Summer Intern in Human Resources
- Research and compile training material to assist Janssen Cilag Russia in the induction of new sales reps.
- Develop for the EMEA HR managers a toolkit to reintroduce the Credo as part of the business decision process
Activity: SUNY/CLD in Lebanon is a project funded by the United States Agency for International Development (USAID) designed to strengthen local government in Lebanon.
Head of Development Team for Personnel and Payroll -
- Provided consultative support for the municipalities on their processes including Payroll and leaves administration, employees´ rewards, sanctions and schooling fees, income tax…
- Headed a team of system analysts responsible for the development and implementation of the Payroll System
- Member of the MBA Student Association at Esade Business School, 2006-2007. - Winner of the 2006 ESADE business case competition, ESADE representative at International Case Competition, Washington,USA. - Holder of DELE certification (offical certification for Spanish as a second language)
When I graduated in 1997, Masters in Computer Science was not yet available at AUB. Now after five years of work experience, my next step is Masters in Business Management.